Porblem with Polycom IP 330 IP Phone

sudheern · 01-12-2012, 07:28 AM

I am having issues with my polycom ip 330 voip phone. please find the below issues and attached document with clear screenshots.

1. Though network and power are perfect but I am not able to make any calls. When I dial any number, I see the error "URL call is disabled" on Display.

2. When I try to troubleshoot by enabling the DHCP or checking the SIP server settings, in the advanced tab I am not able to find network options. I am finding only the below options.

3. Though I have reset the phone by rebooting it and pressing 1,3,5,7 and giving MAC address as password the settings are not getting saved and even I do a fresh configuration of settings I am getting the below error. Please find the booting process.

I am using Vocalocity as VoIP service provider. Please find the attachment for screenshots.

Thanks,
Sudheer

ozimarco · 01-12-2012, 02:53 PM

Are you trying to use Voxalot?

bridonca · 01-13-2012, 12:38 AM

More specifically, Voxalot has shut down it's service because bandwidth costs were too high. Everyone got at least 2 month's notice that Voxalot was shutting down.

Sip Sorcery has been promoting their service to ex Voxalot customers. It has a lot of potential, in many cases is better than Voxalot, but not nearly as user friendly as was Voxalot.

01-12-2012, 02:53 PM	#2
ozimarco Senior Member Join Date: May 2006 Location: Lower Chittering, about an hour from Perth, Western Australia Posts: 229 Thanks: 61 Thanked 42 Times in 28 Posts	Are you trying to use Voxalot? __________________ ISP: Internode Easy Reach 60: 60GB for AUD60 VSPs: Pennytel and others via SIPSorcery Hardware: Billion 7800VDPX + Siemens Gigaset A580IP and Yealink T22P.

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01-13-2012, 12:38 AM	#3
bridonca Member Join Date: May 2008 Posts: 39 Thanks: 1 Thanked 6 Times in 5 Posts	More specifically, Voxalot has shut down it's service because bandwidth costs were too high. Everyone got at least 2 month's notice that Voxalot was shutting down. Sip Sorcery has been promoting their service to ex Voxalot customers. It has a lot of potential, in many cases is better than Voxalot, but not nearly as user friendly as was Voxalot.