Call Connection Rules (Forwarding) Timezone Issue

Sn00py · 09-28-2010, 12:12 AM

I have set the timezone in the Main Page to Australia GMT +10:00

I have setup the Call Connection Rules accordingly.

I.E

Rule 1 Every 00:00 to 07:00, Forward all calls to Voicemail
Rule 2 Every TIME BLANK, Forward all calls to SIP URI

When I place a call , After 07:00, It still gets forwarded to Voicemail.
The timezone is incorrect or a bug in the system. It is just following the Default System Time.

I think the time zone is not being changed to Australia GMT +10:00 for the call forwarding rules.

martin · 10-21-2010, 02:47 AM

Voxalot does not have support for daylight savings. Are you in a daylight savings region. If so, then unfortunately the only way to make this work is to manually adjust your timezone setting twice a year.

aleisorek · 11-23-2010, 08:34 PM

I am experiencing the same problem. I live in Israel and have set Time Zone to Jerusalem (+2:000). I have on of my rules set as: Any Tue 8:00 20:00 Forward all calls to xxxxxxxxxxxx via smart call.

It is now 22:30 (local time) and when I call my voxalot number, the call gets forwarded to the number on the above rule. So I am not sure this is a DST issue.

Can you please check?

martin · 11-24-2010, 09:52 PM

Quote:

Originally Posted by aleisorek

I am experiencing the same problem. I live in Israel and have set Time Zone to Jerusalem (+2:000). I have on of my rules set as: Any Tue 8:00 20:00 Forward all calls to xxxxxxxxxxxx via smart call.

It is now 22:30 (local time) and when I call my voxalot number, the call gets forwarded to the number on the above rule. So I am not sure this is a DST issue.

Can you please check?

Do you know when approx the rule ends. I.e. what time the rule is no longer active?

09-28-2010, 12:12 AM	#1
Sn00py Junior Member Join Date: Sep 2010 Posts: 1 Thanks: 0 Thanked 0 Times in 0 Posts	Call Connection Rules (Forwarding) Timezone Issue I have set the timezone in the Main Page to Australia GMT +10:00 I have setup the Call Connection Rules accordingly. I.E Rule 1 Every 00:00 to 07:00, Forward all calls to Voicemail Rule 2 Every TIME BLANK, Forward all calls to SIP URI When I place a call , After 07:00, It still gets forwarded to Voicemail. The timezone is incorrect or a bug in the system. It is just following the Default System Time. I think the time zone is not being changed to Australia GMT +10:00 for the call forwarding rules.

10-21-2010, 02:47 AM	#2
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	Voxalot does not have support for daylight savings. Are you in a daylight savings region. If so, then unfortunately the only way to make this work is to manually adjust your timezone setting twice a year. __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

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11-23-2010, 08:34 PM	#3
aleisorek Junior Member Join Date: Nov 2006 Location: Israel Posts: 14 Thanks: 2 Thanked 0 Times in 0 Posts	I am experiencing the same problem. I live in Israel and have set Time Zone to Jerusalem (+2:000). I have on of my rules set as: Any Tue 8:00 20:00 Forward all calls to xxxxxxxxxxxx via smart call. It is now 22:30 (local time) and when I call my voxalot number, the call gets forwarded to the number on the above rule. So I am not sure this is a DST issue. Can you please check?