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10-10-2009, 11:45 PM
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#1 |
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Senior Member
 Join Date: Feb 2006
Location: Cairns - Australia
Posts: 117
Thanks: 1 Thanked 10 Times in 8 Posts  |
Voxalot Au down?
VoIP Provider Outage Log | Oz VoIP Status VoIP Monitoring - from a website which monitors providers.
I am unable to make calls via Voxalot and other friends have rung me via the PSTN to confirm they are unable to use Voxalot - Bill |
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10-11-2009, 01:06 AM
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#2 |
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Junior Member
Join Date: Apr 2007
Posts: 3
Thanks: 2 Thanked 0 Times in 0 Posts |
I am having similar problems today.
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10-11-2009, 01:32 AM
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#3 |
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Senior Member
Join Date: Feb 2006
Location: Cairns - Australia
Posts: 117
Thanks: 1 Thanked 10 Times in 8 Posts |
Been long enough - I pressed the Red button - Bill
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10-11-2009, 02:40 AM
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#4 |
  Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts  |
The AU proxy appears to be down. We have raised a support ticket with the data centre and will advise you all of any updates.
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
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10-11-2009, 05:01 AM
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#5 |
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Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Proxy appears to now be operational. We will advise on root cause once it is known
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
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10-11-2009, 05:19 AM
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#6 |
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Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
It looks like the server suffered a kernel crash. We will continue to investigate further.
Voxalot apologises for any inconveniences caused today.
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
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10-13-2009, 07:44 AM
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#7 |
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Junior Member
Join Date: Oct 2009
Posts: 3
Thanks: 0 Thanked 0 Times in 0 Posts |
I still cannot login to the au server, but can login to the eu and us server. Can you sort this out ASAP!
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10-14-2009, 12:48 AM
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#8 |
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Senior Member
Join Date: Feb 2006
Location: Cairns - Australia
Posts: 117
Thanks: 1 Thanked 10 Times in 8 Posts |
Both my devices are working and registered (SPA3000 and Siemens C470ip) - maybe a reboot of your gear? - Bill
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10-14-2009, 02:07 AM
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#9 |
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Junior Member
Join Date: Oct 2009
Posts: 3
Thanks: 0 Thanked 0 Times in 0 Posts |
I have rebooted the devices many times. The only thing I change is the server from US to AU and it fails. Its definately something to do with the AU server, I think it has something to do with when I created my account the AU server was down and hasn't copied accross my registration info!
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10-14-2009, 09:17 AM
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#10 |
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Junior Member
Join Date: May 2007
Location: Epping, VIC Australia
Posts: 6
Thanks: 5 Thanked 1 Times in 1 Posts    |
I also have problems with outgoing calls via my Voxalot Premium accounts.
Changing au.voxalot.com to us.voxalot.com for my sip server, proxy & register server fix the issue. |
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