Pennytel & Voxalot

addo62 · 03-19-2008, 12:11 AM

Does anyone have issues with Pennytel (not registered) & Voxalot at the moment?

I have multiple VSP's within Voxalot & my dial plans, with MNF being the registered one.

Within the last week I am having huge issues with 1 way voice with Pennytel, landline or mobile.

Pennytel have been trying to tell me that I need to register Pennytel for outbound but that is not correct, but I did it anyway with MySipSwitch.

As a troubleshoot today I registered my Billion router directly to Pennytel bypassing Voxalot & all seem to work??

This now leads me to suspect Voxalot as the issue?

I have made no changes in Voxalot recently & it all used to work fine. All my dial plans seem to be correct when I test them, & I have double-checked my Pennytel settings.

Any ideas anyone?

191727 · 03-19-2008, 01:04 AM

i use pennytel and it works fine with me. i register pennytel to be able to receive incoming calls and used to receive calls without any problem, but don't know about recent days if there is any issues.

addo62 · 03-19-2008, 01:28 AM

I tried registering Pennytel directly in Voxalot & had 1 way voice. I do not know what is going on.

MNF works with no problems at all.

emoci · 03-19-2008, 02:16 AM

Quote:

Originally Posted by addo62

I tried registering Pennytel directly in Voxalot & had 1 way voice. I do not know what is going on.

MNF works with no problems at all.

Two suggestions:

1. Try re-arranging your codecs as follows for PennyTel:
ulaw;alaw;g729;g726;ilbc;gsm

2. Also consider this http://forum.voxalot.com/voxalot-sup...e-quality.html

This post by hust is very detailed in describing what each situation entails http://forum.voxalot.com/voxalot-sup...html#post11813 for the second option

3. Setup STUN on your ATA if possible, enable UPnP if behind a router, and may want to do some port forwarding too (see here for some suggestions http://forum.voxalot.com/voxalot-sup...html#post14452)

addo62 · 03-19-2008, 02:39 AM

Thanks emoci I will try all of this when I get time, but I do not understand why all of a sudden I have issues. My settings with Pennytel & Voxalot are not new & I have had it setup for a long time now with the same hardware with no problems??

emoci · 03-19-2008, 02:49 AM

Quote:

Originally Posted by addo62

Thanks emoci I will try all of this when I get time, but I do not understand why all of a sudden I have issues. My settings with Pennytel & Voxalot are not new & I have had it setup for a long time now with the same hardware with no problems??

Well some things are hard to explain, especially with VoIP

...btw before you go to all the trouble try just powering down the ATA for a while and bring it back up....

addo62 · 03-19-2008, 08:03 AM

Tried all those suggestions emoci & nothing changed.

On the suggestion of someone else I actually changed NAT handling to yes from Voxalot & no to optimise audio, at the moment 2 way voice..

But lets see!!

03-19-2008, 12:11 AM	#1
addo62 Junior Member Join Date: Jan 2008 Location: Australia Posts: 23 Thanks: 10 Thanked 3 Times in 3 Posts	Pennytel & Voxalot Does anyone have issues with Pennytel (not registered) & Voxalot at the moment? I have multiple VSP's within Voxalot & my dial plans, with MNF being the registered one. Within the last week I am having huge issues with 1 way voice with Pennytel, landline or mobile. Pennytel have been trying to tell me that I need to register Pennytel for outbound but that is not correct, but I did it anyway with MySipSwitch. As a troubleshoot today I registered my Billion router directly to Pennytel bypassing Voxalot & all seem to work?? This now leads me to suspect Voxalot as the issue? I have made no changes in Voxalot recently & it all used to work fine. All my dial plans seem to be correct when I test them, & I have double-checked my Pennytel settings. Any ideas anyone?

03-19-2008, 01:04 AM	#2
191727 Member Join Date: May 2007 Posts: 74 Thanks: 94 Thanked 6 Times in 6 Posts	i use pennytel and it works fine with me. i register pennytel to be able to receive incoming calls and used to receive calls without any problem, but don't know about recent days if there is any issues. Last edited by 191727; 03-19-2008 at 01:06 AM.

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03-19-2008, 01:28 AM	#3
addo62 Junior Member Join Date: Jan 2008 Location: Australia Posts: 23 Thanks: 10 Thanked 3 Times in 3 Posts	I tried registering Pennytel directly in Voxalot & had 1 way voice. I do not know what is going on. MNF works with no problems at all.

03-19-2008, 02:39 AM	#5
addo62 Junior Member Join Date: Jan 2008 Location: Australia Posts: 23 Thanks: 10 Thanked 3 Times in 3 Posts	Thanks emoci I will try all of this when I get time, but I do not understand why all of a sudden I have issues. My settings with Pennytel & Voxalot are not new & I have had it setup for a long time now with the same hardware with no problems??

03-19-2008, 08:03 AM	#7
addo62 Junior Member Join Date: Jan 2008 Location: Australia Posts: 23 Thanks: 10 Thanked 3 Times in 3 Posts	Tried all those suggestions emoci & nothing changed. On the suggestion of someone else I actually changed NAT handling to yes from Voxalot & no to optimise audio, at the moment 2 way voice.. But lets see!!