setting registration expiration time

[roman1]

Hello,

I'm having a problem with registration of my voice service provider recently. I don't know what or where something got changed but when I call DID of this registered provider I'm getting short busy or a message saying that this number got disconnected. Everything worked fine few months ago.

Voxalot shows status as registered.

I suspect that registration expiration time should be changed to 10 min for this provider.

So, the question is: How can I set registration expiration time?

I guess this is necessary for having my provider work with Voxalot.

Thanks in advance.

Ps. Here is info from this provider (Zingo Telecom):

Connecting to Zingo Telecom with Asterisk
Zingo Telecom is fully compatible with Asterisk in SIP mode. Below are sample configuration settings for use with asterisk.
The only required setting is:
;Set registration expiration time to 10 minutes for zingotel: defaultexpirey=600
.....
https://zingotel.com/online/en/support/asterisk.php

[martin]

Originally Posted by roman1

;Set registration expiration time to 10 minutes for zingotel: defaultexpirey=600
.....
https://zingotel.com/online/en/support/asterisk.php

For performance reasons provider expiry settings are fixed at 3600.
.

[roman1]

Hi Martin,

Is it something that Voxalot can enable eventually?

Correct me if I'm wrong, but I guess this is yet another provider that becomes incompatible with Voxalot.

thanks.

[martin]

Originally Posted by roman1

Is it something that Voxalot can enable eventually?

I will discuss with the team.
.

[craig]

Originally Posted by martin

For performance reasons provider expiry settings are fixed at 3600.

While Martin is correct that Voxalot's default registration setting is 3600 seconds, the way it works under the covers is Voxalot sends a requested timeout. Whether that timeout is acceptable to the provider is up to them. If the provider has to have 600 seconds, then it will negotiate it down to 600 seconds.

We definitely honour whatever timeout the provider returns, so a shorter timeout is already supported by Voxalot. If you PM me your Voxalot userid, I can double-check what setting your VSP is returning.

--
craig