|
Voxalot Support Support for the Voxalot service. |
Thread Tools | Display Modes |
05-21-2007, 01:01 PM | #1 |
Junior Member
Join Date: Sep 2006
Posts: 4
Thanks: 0 Thanked 0 Times in 0 Posts |
Using Voxalot with G.723
Hi,
I have a colleague with a ZyXEL modem that has been "customised" by the ISP so that it only has G.711 and G.723 codecs. One of the providers he wants to use has the G.729 codec, but not the G.723 codec. The G.723 works but only for calls made to or from other users using their system. As soon as you try and call outside or to normal PSTN numbers, everything locks up as the provider insists on G.729 as the codec. I am trying to find some options for him and one is Voxalot. The question is "will it be possible to use Voxalot to make calls to PSTN numbers with a dial plan or will the requirement for G.729 be somethng that will stop things working?". Thanks. |
05-21-2007, 01:37 PM | #2 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Yes it is, Voxalot will transcode the audio to/from one codec to another. ie. g723<->g729
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
05-25-2007, 10:54 PM | #3 |
Junior Member
Join Date: Feb 2007
Posts: 21
Thanks: 2 Thanked 3 Times in 3 Posts |
it's not transcoding for me.....g723 not working..
.g711, g729. ilbc.. works ok... |
05-25-2007, 10:56 PM | #4 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Which server are you connecting to and I will check ?
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
05-27-2007, 11:43 AM | #5 |
Junior Member
Join Date: Feb 2007
Posts: 21
Thanks: 2 Thanked 3 Times in 3 Posts |
hi martin...
i'm connecting to us.voxalot.... |
05-29-2007, 10:29 AM | #6 |
Junior Member
Join Date: Feb 2007
Posts: 21
Thanks: 2 Thanked 3 Times in 3 Posts |
@martin
did you check my acc what's the problem with g723 codec |
06-02-2007, 07:02 AM | #7 | |
Junior Member
Join Date: Sep 2006
Posts: 4
Thanks: 0 Thanked 0 Times in 0 Posts |
Quote:
It could well be an issue with the "customising" carried out by his ISP, but after a few dozen attempts, we decided to give things away as it was starting to cost a little too much. It's a pity as we really wanted to get things working. For your information, we were using au.voxalot.com |
|
06-02-2007, 07:22 AM | #8 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
One of our U.S. servers did not have the g723 codec installed. I have raised this with telephony support and it will be resolved within the next day or two.
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
06-02-2007, 07:24 AM | #9 | |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Quote:
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
|
06-02-2007, 07:50 AM | #10 |
Senior Member
Join Date: Jan 2007
Posts: 193
Thanks: 24 Thanked 25 Times in 20 Posts |
Same thing at my side. I have set-up VoipBuster to use G.711a in my VoXaLot account, but when I set my VoIP device to use G.726, it still uses G.711a at my side, or it will just simply refuse to establish the call when I force my device to use G.726.
|
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Voxalot and Sipura/ATA Tutorial: A Comprehensive Walkthrough | ctylor | Voxalot General | 5 | 04-28-2010 12:52 AM |
SPA to Voxalot REDIRects? | Tslam | Voxalot Support | 12 | 11-17-2009 08:25 PM |
Can't get voice packets to bypass VoXaLot | v164 | Voxalot Support | 35 | 08-23-2009 10:25 PM |
VoXaLot not working with PBXes (VoXaLot as an extension of PBXes) | wilsonhlacerda | Voxalot Support | 31 | 12-09-2007 02:30 PM |
Which VoXaLot services are B2BUA? | v164 | Voxalot Support | 6 | 07-23-2007 01:48 PM |