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Voxalot Support Support for the Voxalot service. |
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02-09-2008, 06:39 PM | #1 |
Junior Member
Join Date: Feb 2008
Posts: 1
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VoxLite: How long to wait for upgrade?
Hi,
Half an hour ago I did an upgrade from VoxBasic to VoxLite, paying via PayPal. I have received a transaction notification from PayPal, yet my VoXaLot account still says “BASIC”. How long do I have to wait for the upgrade to become functional? Am I too impatient? Cheers, Klaus |
02-09-2008, 09:04 PM | #2 | |
Join Date: Feb 2006
Posts: 243
Thanks: 8 Thanked 130 Times in 72 Posts |
Quote:
-- Craig |
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05-22-2008, 03:31 AM | #3 |
Junior Member
Join Date: May 2008
Posts: 3
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hmm, same for me.
I have upgraded the 19th to VoxLite but still no joy. my Paypal invoice nr is 56932 and my account number is 170653. I have mailed support, but no luck till now |
05-26-2008, 06:17 AM | #4 |
Junior Member
Join Date: May 2008
Posts: 3
Thanks: 2 Thanked 0 Times in 0 Posts |
A week went by.....
After I upgraded to VoxLite on the 19th of May by paying with Paypal, I mailed to support and info.
I dialed *010 869669 and spoke in to their voice-mail. I don't know what to do to get in contact with Voxalot to get my VoxLite activated |
05-26-2008, 10:22 PM | #5 |
Junior Member
Join Date: May 2008
Posts: 3
Thanks: 2 Thanked 0 Times in 0 Posts |
thanks
i'm happy now!
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05-28-2008, 09:42 PM | #6 |
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123 Thanked 369 Times in 282 Posts |
Usually delays in account upgrades occur when your PayPal payment is funded via eCheck (eg. you don't have a Credit Card added for verification)
In this case PayPal does not transfer the funds until they receive them from the bank (usually takes 5-6 days) |