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Voxalot Support Support for the Voxalot service. |
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#11 |
Junior Member
![]() Join Date: Nov 2006
Location: Israel
Posts: 14
Thanks: 2 Thanked 0 Times in 0 Posts ![]() |
![]() Hi Martin,
This is the setup I have: Audio Configuration Preferred Codec: G711u Use Pref Codec Only: no G729a Enable: yes G723 Enable: yes G726-16 Enable: yes G726-24 Enable: yes G726-32 Enable: yes G726-40 Enable: yes DTMF Prncess INFO: yes DTMF Pruceos AVT: no DTMF Tx Method: Auto Hook Flash Tx Method: None Release Unused Codec: yes Silence Supp Enable: yes Silence Threshold: medium Echo Canc Enable: yes Echo Canc Adapt Enable: yes Echo Supp Enable: yes FAX CED Detect Enable: yes FAX CNO Detect Enable: yes FAX Passthru Codec: G711u FAX Codec Symmetric: yes FAX Passthru Method: NSE FAX Process NSE: yes FAX Disable ECAN: no Symmetric RTP: yes Thanks, |
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#12 |
![]() ![]() Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts ![]() ![]() ![]() ![]() ![]() ![]() |
![]() Hmm interesting. I have just turned on logging. If you can reverify soon I might be able to see what's happening on our side.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
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#13 |
Junior Member
![]() Join Date: Nov 2006
Location: Israel
Posts: 14
Thanks: 2 Thanked 0 Times in 0 Posts ![]() |
![]() All right. I will try to verify a couple of times so you can get enough logs.
There I go... |
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#14 | |
![]() ![]() Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts ![]() ![]() ![]() ![]() ![]() ![]() |
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-- User entered nothing. Can you try dialing *500 and enter your PIN again. The server is the same for both so I'm curious?
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
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#15 |
Junior Member
![]() Join Date: Nov 2006
Location: Israel
Posts: 14
Thanks: 2 Thanked 0 Times in 0 Posts ![]() |
![]() 1. I tried many times (around 5) the verification process but could not get verified 'cause "Invlaid PIN".
2. Now when I try it again, my phone rings but as soon as I answer the phone the call gets disconnected. I get an "Invalid message". I haven't change my configuration at all. 3. I am still able to access my VM and retrieve messages regularly. Thanks, |
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#16 |
![]() ![]() Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts ![]() ![]() ![]() ![]() ![]() ![]() |
![]() I will debug this when I get a chance. For now I have manually verified your account so you can make calls.
I will post back when I discover why you are having problems.
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
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#17 | |
Member
![]() Join Date: Mar 2007
Posts: 93
Thanks: 15 Thanked 24 Times in 16 Posts ![]() |
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2.After above test, i changed my Voxalot connection rule status from inactive to active to enable forwarding SIP call to my mobile. Again,i login my facbook account and did the same thing, the first leg Voxcall application call could not reach at my mobile. Last edited by hust; 11-19-2007 at 01:34 PM. |
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#18 |
Member
![]() Join Date: Mar 2007
Posts: 93
Thanks: 15 Thanked 24 Times in 16 Posts ![]() |
![]() Try to change this option from "no" to "yes". "yes" is default.
Last edited by hust; 11-19-2007 at 02:05 PM. |
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#19 | ||
![]() ![]() Join Date: Feb 2006
Posts: 243
Thanks: 8 Thanked 130 Times in 72 Posts ![]() ![]() ![]() |
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If you PM me your member id, I will have a look at your call forward record to see if I can see anything obvious. -- Craig |
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#20 | |
Member
![]() Join Date: Mar 2007
Posts: 93
Thanks: 15 Thanked 24 Times in 16 Posts ![]() |
![]() Quote:
![]() It seems that Voxalot call connection rule engine has been repaired. ![]() SIP call from Gizmoproject to my Voxalot URI can also be forwarded to my mobile. Last edited by hust; 11-20-2007 at 05:33 AM. |
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