Invoice with company name

LCfan · 08-03-2007, 07:42 AM

Hi voxalot,

I received last saturday my first invoice. This came as a very simple plain text e-mail. Since I use my voxalot account for company calls, I need to have an invoice where (at least) the company name is mentioned.

I wrote this already to "info at voxalot" and "accounts at voxalot", but I got no reply so far.

I think that other company users could use this other invoice format as well.

Best regards

Andreas

LCfan · 08-06-2007, 08:50 AM

Does nobody at voxalot feel responsible for this matter?

Could someone from the voxalot accounting department PLEASE answer?

Regards

Andreas

flaquadrat · 08-06-2007, 09:07 AM

Hallo LCfan!
"Support Forum" is used for Technical Support.

Did You try:

Contact Voxalot
For Business / Investor Relations and General Inquiries

Address

Level 2, Suite 2
533 Kent Street,
Sydney,
NSW 2000,
Australia

Email
info@voxalot.com

Telephone
+61 2 8206 2533
sip:869669@voxalot.com
*010 869669

Regards,
Fla

LCfan · 08-07-2007, 08:07 AM

Hi flaquadrat,

I know that this forum is about technical questions.... I also know that the support here is very good.... BUT, I have written an e-mail to info@voxalot.com and I made a reply to the e-mail address were I got the invoice from. So far I got no replies. And yes, I have checked my spam filter.

Maybe Martin can contact the accounting department directly?

It's really very unprofessional how customer questions are handled from the non technical departments... Sorry to say that, but no reply from voxalot in 10 days is not what I expect.

Best regards and still waiting for an answer

Andreas

martin · 08-07-2007, 10:21 AM

I will personally follow this up for you tomorrow. We apologise for the inconvenience.
.

LCfan · 08-08-2007, 10:35 AM

Martin,

now I got a reply from your accounting department.

Maybe you can change the personal settings page in a way that we can enter a company name and an address. If we would then get an invoice as pdf, I would consider it as perfect.

Thanks

Andreas

martin · 08-08-2007, 10:37 AM

Quote:

Originally Posted by LCfan

Martin,

now I got a reply from your accounting department.

Maybe you can change the personal settings page in a way that we can enter a company name and an address. If we would then get an invoice as pdf, I would consider it as perfect.

Thanks

Andreas

Hi Andreas,

Good news, thanks for the update. I will capture these suggestions in our tracking system.
.

08-03-2007, 07:42 AM	#1
LCfan Junior Member Join Date: May 2007 Posts: 18 Thanks: 2 Thanked 4 Times in 4 Posts	Invoice with company name Hi voxalot, I received last saturday my first invoice. This came as a very simple plain text e-mail. Since I use my voxalot account for company calls, I need to have an invoice where (at least) the company name is mentioned. I wrote this already to "info at voxalot" and "accounts at voxalot", but I got no reply so far. I think that other company users could use this other invoice format as well. Best regards Andreas

08-07-2007, 10:21 AM	#5
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	I will personally follow this up for you tomorrow. We apologise for the inconvenience. . __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

08-06-2007, 08:50 AM	#2
LCfan Junior Member Join Date: May 2007 Posts: 18 Thanks: 2 Thanked 4 Times in 4 Posts	Does nobody at voxalot feel responsible for this matter? Could someone from the voxalot accounting department PLEASE answer? Regards Andreas

08-06-2007, 09:07 AM	#3
flaquadrat Member Join Date: Mar 2007 Location: Vienna, Austria Posts: 91 Thanks: 29 Thanked 15 Times in 14 Posts	Hallo LCfan! "Support Forum" is used for Technical Support. Did You try: Contact Voxalot For Business / Investor Relations and General Inquiries Address Level 2, Suite 2 533 Kent Street, Sydney, NSW 2000, Australia Email info@voxalot.com Telephone +61 2 8206 2533 sip:869669@voxalot.com *010 869669 Regards, Fla

08-07-2007, 08:07 AM	#4
LCfan Junior Member Join Date: May 2007 Posts: 18 Thanks: 2 Thanked 4 Times in 4 Posts	Hi flaquadrat, I know that this forum is about technical questions.... I also know that the support here is very good.... BUT, I have written an e-mail to info@voxalot.com and I made a reply to the e-mail address were I got the invoice from. So far I got no replies. And yes, I have checked my spam filter. Maybe Martin can contact the accounting department directly? It's really very unprofessional how customer questions are handled from the non technical departments... Sorry to say that, but no reply from voxalot in 10 days is not what I expect. Best regards and still waiting for an answer Andreas

08-08-2007, 10:35 AM	#6
LCfan Junior Member Join Date: May 2007 Posts: 18 Thanks: 2 Thanked 4 Times in 4 Posts	Martin, now I got a reply from your accounting department. Maybe you can change the personal settings page in a way that we can enter a company name and an address. If we would then get an invoice as pdf, I would consider it as perfect. Thanks Andreas