Forum: Voxalot Support
04-26-2010, 11:13 AM
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Replies: 1
Views: 1,462
We are still trying to resolve the underlying...
We are still trying to resolve the underlying cause for the last couple of problems.
As I said, the effects should be minimal for most users (you should only be affected if you have made changes...
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Forum: Voxalot Support
04-25-2010, 10:40 PM
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Replies: 1
Views: 1,462
AU server difficulties
The Australian Voxalot server is currently experiencing a few difficulties.
The only impact that most users should see is that changes to your device registration may take a while to come into...
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Forum: Voxalot Support
01-03-2010, 08:57 PM
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Replies: 5
Views: 2,093
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Forum: Voxalot Support
01-03-2010, 08:27 PM
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Replies: 5
Views: 2,093
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Forum: Voxalot Support
01-03-2010, 08:13 PM
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Replies: 5
Views: 2,093
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Forum: Voxalot Support
12-05-2009, 11:06 AM
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Replies: 22
Views: 6,475
Because we are an Australian company, and we...
Because we are an Australian company, and we operate in Australian time zones. At the time the server was experiencing problems, we were not sitting in front of our computers.
From the time I...
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Forum: Voxalot Support
12-04-2009, 09:33 PM
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Replies: 22
Views: 6,475
Hi guys,
The server was experiencing some...
Hi guys,
The server was experiencing some database problems, which caused some calls to fail when accessing that database. I have now restored the database to normal operational state, and the...
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Forum: Voxalot Support
10-18-2009, 08:14 AM
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Replies: 43
Views: 14,484
Attention: We are still experiencing...
Attention: We are still experiencing intermittent problems with the AU server. We have an open ticket that is awaiting a RAM replacement, but at this stage we are still unsure of an exact ETA for...
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Forum: Voxalot Support
10-16-2009, 10:15 AM
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Replies: 43
Views: 14,484
Despite the service resuming (apparently...
Despite the service resuming (apparently successfully) this afternoon, our database is again experiencing corruption.
The hardware engineers at our hosting data centre have identified an issue...
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Forum: Voxalot Support
10-16-2009, 12:45 AM
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Replies: 43
Views: 14,484
Hi guys,
Our apologies for the inconsistent...
Hi guys,
Our apologies for the inconsistent service. As you are no doubt aware, the Australian server (which up until now has been one of our most reliable) has been bouncing up and down over the...
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Forum: Voxalot Support
09-24-2009, 04:56 AM
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Replies: 4
Views: 2,994
Hi guys,
Apologies for the delay... we had a...
Hi guys,
Apologies for the delay... we had a MYSQL outage on the AU server, but for some reason, our monitoring scripts didn't pick it up. I have just restored service, and everything should be...
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Forum: Voxalot Support
06-28-2009, 05:46 AM
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Replies: 1
Views: 4,867
A VoxUpgrade is only applicable when used in...
A VoxUpgrade is only applicable when used in conjuntion with a currently-active base subscription. Your VoxUpgrade doesn't expire until December, but your VoxLite subscription expired on 26/6/09. ...
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Forum: Voxalot Support
06-24-2009, 10:41 AM
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Replies: 3
Views: 1,670
For the past few hours, we've been experience a...
For the past few hours, we've been experience a Denial of Service attack on our AU server (which has resulted in a reduction of service for other AU users). We believe that we have managed to stop...
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Forum: Voxalot Support
06-17-2009, 10:00 PM
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Replies: 2
Views: 1,623
To be honest, I am not sure exactly what is...
To be honest, I am not sure exactly what is happening. The website is accessible again, but we believe that it is a repeat of some routing issues that we were experiencing yesterday (where...
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Forum: Voxalot Support
06-17-2009, 02:47 AM
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Replies: 3
Views: 1,670
Routing Issues for AU
At the moment, there appears to be some routing issues between many (all?)Australian ISPs and the Voxalot servers in the US (we're unsure whether it is affecting other IP addresses, or just the...
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Forum: Voxalot Support
04-30-2009, 07:26 AM
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Replies: 4
Views: 2,630
No. We've recently introduced a number of...
No. We've recently introduced a number of measures to stop people abusing our services, and your account has been flagged in one of these reports.
Your freecall service has been piggy-backing on...
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Forum: Voxalot Support
04-14-2009, 09:20 AM
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Replies: 4
Views: 2,353
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Forum: Site Information and Administration
12-06-2008, 07:34 PM
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Replies: 4
Views: 4,308
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Forum: Voxalot Support
12-03-2008, 11:51 PM
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Replies: 14
Views: 3,664
ServerBeach definitely still has some servers...
ServerBeach definitely still has some servers down (their forum posts acknowledge this is the case). What we've experienced in the past is that their servers have "halt on error" set and even though...
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Forum: Voxalot Support
12-03-2008, 10:13 PM
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Replies: 14
Views: 3,664
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Forum: Voxalot Support
11-20-2008, 04:57 AM
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Replies: 3
Views: 2,288
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Forum: Voxalot Support
11-17-2008, 08:34 PM
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Replies: 3
Views: 2,288
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Forum: Voxalot Support
10-29-2008, 09:09 PM
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Replies: 8
Views: 5,517
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Forum: Site Information and Administration
10-29-2008, 09:07 PM
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Replies: 18
Views: 9,366
Hmm... I am not sure what is going on here......
Hmm... I am not sure what is going on here... when you first posted, I looked and there definitely was no record with 957287. However, there is one now. I can only presume that your first attempt...
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Forum: Voxalot Support
10-29-2008, 08:58 PM
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Replies: 7
Views: 3,362
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