|
Site Information and Administration Post your site related questions and requests here. |
Thread Tools | Display Modes |
10-27-2007, 04:30 AM | #1 |
Junior Member
Join Date: Oct 2007
Posts: 12
Thanks: 0 Thanked 0 Times in 0 Posts |
Paid for Premium and not updated in site
Hi,
I paid for a premium subscription via paypal over 3 days ago and the status in my voxalot account still says basic. How much longer will it take Bryan |
10-27-2007, 05:28 AM | #2 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Was it an e-check? They can take 4 days to clear.
If you PM your 6 digit account we can check. .
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
11-04-2007, 03:53 AM | #3 |
Junior Member
Join Date: Oct 2007
Posts: 5
Thanks: 0 Thanked 0 Times in 0 Posts |
Nit able to get my upgrade
the same thing with me i need to knwwhy my upgrade is not up yet.
|
11-04-2007, 10:33 PM | #4 | |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Quote:
.
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
|
01-06-2008, 02:20 AM | #5 |
Junior Member
Join Date: Jan 2008
Posts: 1
Thanks: 0 Thanked 0 Times in 0 Posts |
Hi, I too have payed for a premium subscription however my account has not been upgraded.
Invoice ID: 55870 |
01-07-2008, 04:52 AM | #6 |
Join Date: Jan 2007
Location: Sydney
Posts: 221
Thanks: 64 Thanked 106 Times in 49 Posts |
Please PM me your account number and I will take a look.
|
01-08-2008, 09:02 PM | #7 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Hi,
Just checked PayPal and it seems you paid via eCheque. The current payment status is PayPal is: Status: Uncleared (Expected Clearing Date: 9 Jan. 2008) Once cleared, the system should automatically setup your premium account. If you are still having problems after this time, please PM me.
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |