10-05-2006, 01:08 PM | #1 |
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No return audio?
I have a good one...SPA3102 is registering, but if I call, I get no audio back.
ie. 500# connects to something, but I get no return audio, on any dialplan! Now, if I connect to Sipgate, it's ok. I did try dialling my own Voxalot number, which went silent, and nothing happened - not even answerphone. Does ringing yourself screw up the system? Why don't I get my own answerphone when I ring myself? (and I'm still hunting answers to http://forum.voxalot.com/showthread.php?t=527) Last edited by ptruman; 10-05-2006 at 01:10 PM. |
10-05-2006, 05:19 PM | #2 |
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Can an admin check the logs of my calls to help diagnose whats up? As mentioned, I can point the SPA3102 at any other provider and make a call. Voxalot currently is ringing out, but I get no audio back...
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10-05-2006, 09:34 PM | #3 |
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Audio problems are frequently due to NAT issues in a router. If you are using a router, temporarily connect your ATA directly to your modem, bypassing your router. If the problem goes away, you've confirmed the router is the source of your problem. If the problem is with your router, there are often solutions, such as using a STUN server and/or port forwarding.
Ron |
10-07-2006, 10:14 PM | #4 |
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See this post : http://forum.voxalot.com/showthread.php?t=545
It's not the router (I think) - as it's FINE until I ring myself..... |
10-07-2006, 10:44 PM | #5 | |
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Quote:
For the past 36 hours or so, VoXaLot has been exhibiting a lot of erratic behavior which might be adding to the complexity of digagnosing your particular problem. Ron |
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10-08-2006, 09:56 AM | #6 | |
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Quote:
I've had inbound/outbound calls all working, with and without STUN, with and without port forwarding - so I'm wondering if the VM problem is a "loop" issue (ATA->Voxalot->ATA etc) or something odd at the Voxalot end. |
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10-08-2006, 09:57 AM | #7 | |
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Quote:
I've had inbound/outbound calls all working, with and without STUN, with and without port forwarding - so I'm wondering if the VM problem is a "loop" issue (ATA->Voxalot->ATA etc) or something odd at the Voxalot end. |
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