Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 07-13-2006, 01:17 PM   #1
pmerrill
Senior Member
 
Join Date: Apr 2006
Posts: 109
Thanks: 0
Thanked 0 Times in 0 Posts
pmerrill is on a distinguished road
Question Can't get call forward to work???

I'm really having some problems with call forward, I don't think I understand and wonder if anyone can help.

Here's the situation:

> I have two providers, AstraTEL and SIPME which I have setup as providers in Voxalot.com.au and have Register = Yes, so they are both registered.
> I've registered my ATA with nsw.koalavoip.com.au successfully and I've tested outgoing calls and they work perfectly
> I've setup Call Forward on Voxalot.com.au so that the default has been activated and all calls should be routed to sip:028004xxxx@byo.engin.com.au

I assume this means that if I call my AstraTEL DID, the incoming call will be routed to 898XXX@voxalot.com.au which will then be call forwarded to sip:028004xxxx@byo.engin.com.au

This seems to make sense to me but naturally, I can't get it to work.

Ideas as to how to make this work? If I call my AstraTEL DID 9084xxxx I get a two tone busy signal.

I also curious in that if my two providers are registered via voxalot.com.au, I DON'T have call forwarding setup and I have NOT registered may ATA with voxalot.com.au, then shouldn't ALL inbound calls go to voice mail?

Last edited by pmerrill; 07-13-2006 at 11:49 PM.
pmerrill is offline   Reply With Quote
Unread 07-14-2006, 12:17 AM   #2
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

The problem is that engin do not allow inbounds. So what is happening is that the call forwarding rule is kicking in and VoXaLot is attempting a call forward to engin.

As engin does not allow inbounds, the call is failing.

The reason it is not going to voicemail is because you have an active call forwarding rule.
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Unread 07-14-2006, 03:52 AM   #3
pmerrill
Senior Member
 
Join Date: Apr 2006
Posts: 109
Thanks: 0
Thanked 0 Times in 0 Posts
pmerrill is on a distinguished road
Default

Martin,

Thanks for that. When I got rid of the call forward, everything started working and if I called my AstraTEL DID I got Voxalot voice mail.

However, now (13:44 Sydney) if I call my AstraTEL DID I get a two tone busy signal that sounds like the call did not connect. I get the same from my SIPME DID.

Is there a problem with Voxalot or voice mail?
pmerrill is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
VoxCallMe and Call Forward melbournelees Voxalot Support 4 03-28-2007 02:02 AM
Call forwarding doesn't work....... gusman Voxalot Support 5 01-03-2007 03:27 PM
Help whit call forward wycodreams Voxalot Support 1 12-03-2006 10:11 PM
Forward to Voicemail - Differences between Servers BJReplay Voxalot Support 2 09-05-2006 04:22 AM
Sipbroker PSTN -> call forward -> my SIP server glomph Voxalot Support 2 04-02-2006 01:58 PM


All times are GMT. The time now is 09:34 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.