Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 10-13-2007, 12:57 AM   #1
BigTex
Junior Member
 
Join Date: Sep 2007
Posts: 26
Thanks: 14
Thanked 2 Times in 2 Posts
BigTex is on a distinguished road
Default carriers.icall.com not working with Voxalot

I'm trying to get carriers.icall.com to work with my Voxalot account. It works if I configure my X-Lite softphone with my carriers.icall.com account, but when I enter the same settings in Voxalot, it doesn't. I have gotten Vitelity and CallCentric to work with Voxalot, but not carriers.icall.com. Any suggestions?
BigTex is offline   Reply With Quote
Unread 10-13-2007, 01:28 AM   #2
emoci
 
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123
Thanked 369 Times in 282 Posts
emoci is a name known to allemoci is a name known to allemoci is a name known to allemoci is a name known to all
Default

Is that all the info they give you....

Is there maybe a Domain Registrar and a Proxy (eg. icall.com and carriers.icall.com specifically)

Did you modify the port to match their preferences?

Are you trying to register, or make calls....try to see if you can place calls without SIP Registration....
emoci is offline   Reply With Quote
Unread 10-13-2007, 02:11 AM   #3
BigTex
Junior Member
 
Join Date: Sep 2007
Posts: 26
Thanks: 14
Thanked 2 Times in 2 Posts
BigTex is on a distinguished road
Default

I should have mentioned that I am able to place calls, but not receive them. But I can receive calls with the X-Lite. Also, Voxalot indicates that it has sucessfully registered with ICall.
BigTex is offline   Reply With Quote
Unread 10-13-2007, 02:15 AM   #4
BigTex
Junior Member
 
Join Date: Sep 2007
Posts: 26
Thanks: 14
Thanked 2 Times in 2 Posts
BigTex is on a distinguished road
Default

Here is the configuration information from ICall (I've replaced my registration information) for configuring Asterix.

[icall]
type=friend
host=carriers.icall.net
context=icall_in
username=cust_MYLOGIN
secret=MYPASSWORD
disallow=all
allow=ulaw
allow=alaw
allow=gsm
insecure=very
canreinvite=no
qualify=no
BigTex is offline   Reply With Quote
Unread 10-13-2007, 04:12 AM   #5
emoci
 
Join Date: Jul 2007
Location: Toronto, Canada
Posts: 1,422
Thanks: 123
Thanked 369 Times in 282 Posts
emoci is a name known to allemoci is a name known to allemoci is a name known to allemoci is a name known to all
Default

Quote:
Originally Posted by BigTex View Post
Here is the configuration information from ICall (I've replaced my registration information) for configuring Asterix.

[icall]
type=friend
host=carriers.icall.net
context=icall_in
username=cust_MYLOGIN
secret=MYPASSWORD
disallow=all
allow=ulaw
allow=alaw
allow=gsm
insecure=very
canreinvite=no
qualify=no

The bolded part bothers me a bit....Martin can explain this properly, but my limited understanding is that VoXalot makes use of ReInvites to establish the incoming connection

Now is that what iCall asked for though (if that's the case this could be an issue), or is it just the default setting that was on Asterisk when you set it up (in this case we're back to square zero)

Check these:
In Member Details in VoXalot make sure Symmetric NAT is set to YES
In the VSP setup in VoXalot make sure Optimize Audio is set to No
See if there is a difference......

Also just to rule things out, can you receive calls directly to VoXalot or via another registered VSP:
-Either try calling SipBroker PSTN number then *010123456
-Or use SIPBroker - EziDial and enter your VoXalot SIP URI to see if the call comes in
-Or do you have any other providers that ring VoXalot successfully (I see callcentric mentioned, this has worked for incoming right)
emoci is offline   Reply With Quote
Unread 10-13-2007, 01:33 PM   #6
BigTex
Junior Member
 
Join Date: Sep 2007
Posts: 26
Thanks: 14
Thanked 2 Times in 2 Posts
BigTex is on a distinguished road
Default

1. Symmetric NAT is set to YES.
2. Optimize Audio is set to No.
3. I am able to register and receive incoming calls with both CallCentric and Vitelity.
4. I'll ask ICall if "canreinvite=no" is a requirement, or just a default.

Thank you very much for your suggestions.
BigTex is offline   Reply With Quote
Unread 10-13-2007, 01:38 PM   #7
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

canreinvite=no is the equivalent to "Optimize Audio=No"
.
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Unread 10-13-2007, 02:23 PM   #8
BigTex
Junior Member
 
Join Date: Sep 2007
Posts: 26
Thanks: 14
Thanked 2 Times in 2 Posts
BigTex is on a distinguished road
Default

Martin,

If I understand correctly, this means that if I set "Optimize Audio=No", then my Voxalot setting will meet the "canreinvite=no" requirement. Is that correct?
BigTex is offline   Reply With Quote
Unread 10-14-2007, 11:46 PM   #9
BigTex
Junior Member
 
Join Date: Sep 2007
Posts: 26
Thanks: 14
Thanked 2 Times in 2 Posts
BigTex is on a distinguished road
Default

Well, the symptoms have changed. I'm no longer able to register my Voxalot account with iCall. I can still register my X-Lite SIP phone with no problems, almost instantly, and make or receive calls with X-Lite. But with Voxalot, with X-Lite shut down, the status remains "Auth. Sent". Any suggestions for getting it to connect with iCall?
BigTex is offline   Reply With Quote
Unread 10-15-2007, 12:35 AM   #10
craig
 
Join Date: Feb 2006
Posts: 243
Thanks: 8
Thanked 130 Times in 72 Posts
craig is a jewel in the roughcraig is a jewel in the roughcraig is a jewel in the rough
Default

Quote:
Originally Posted by BigTex View Post
If I understand correctly, this means that if I set "Optimize Audio=No", then my Voxalot setting will meet the "canreinvite=no" requirement. Is that correct?
That is correct. The only downside is that your voice traffic will be proxied through the Voxalot servers. This introduces the small possibly of a slight delay (lag) in your conversation (it depends on how good the network latencies are)... however, we have many, many users that do this with no noticeable effect.

--
Craig
craig is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Voxalot and Sipura/ATA Tutorial: A Comprehensive Walkthrough ctylor Voxalot General 5 04-28-2010 12:52 AM
VoXaLot not working with PBXes (VoXaLot as an extension of PBXes) wilsonhlacerda Voxalot Support 31 12-09-2007 02:30 PM
VoXaLot stopped working two days ago ymhee_bcex Voxalot Support 2 03-12-2007 09:59 PM
Voxalot Not Working - Any known outage? shibukraj Voxalot Support 3 01-02-2007 06:34 AM
FWD and Voxalot - Not working. shibukraj Voxalot Support 9 12-09-2006 05:02 PM


All times are GMT. The time now is 09:16 PM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.