Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 04-12-2007, 09:55 PM   #11
twen
Member
 
Join Date: Feb 2007
Posts: 59
Thanks: 7
Thanked 5 Times in 3 Posts
twen is on a distinguished road
Default

Quote:
Originally Posted by Mew View Post
but when you call the number associated to this account, the phone doesn't ring and you receive a message like this : "number not allocated"...

Martin please help me !
Hello Mew,

the message you get isq in french and is "le numéro esqt inaccessible ou pas attribué" (the number is unaccessible or not connected). A part of the solution is here, on the wengophone forum....

Wengo doesn't use the codec g729, which is the default on voxalot.... Update your provider's details to use the codec g711 instead. And try

However if you follow the thread on the wengo forum, it seems that wengo seems to "protect" there entries, only allowing ATA (ie different IP) to connect to their servers (like betamax did/does ?).

Hope this helps.
twen is offline   Reply With Quote
Unread 04-13-2007, 08:38 AM   #12
Mew
Member
 
Join Date: Feb 2007
Posts: 80
Thanks: 3
Thanked 1 Times in 1 Posts
Mew is on a distinguished road
Default

Hi twen !

I didn't change the codecs list and it could be an explanation. I will try and inform you on how it works on my side.

Thanks
Mew is offline   Reply With Quote
Unread 04-13-2007, 08:47 AM   #13
Mew
Member
 
Join Date: Feb 2007
Posts: 80
Thanks: 3
Thanked 1 Times in 1 Posts
Mew is on a distinguished road
Default

Sorry but I have this error message :

"Invalid Codecs. Please use combination of g729 g726 g723 ilbc gsm ulaw or alaw separated by semi-colons."

Is the g711 codec still supported by Voxalot ?
Mew is offline   Reply With Quote
Unread 04-13-2007, 08:58 AM   #14
JeFFJuH
Senior Member
 
Join Date: Jan 2007
Posts: 193
Thanks: 24
Thanked 25 Times in 20 Posts
JeFFJuH will become famous soon enough
Default

Quote:
Originally Posted by Mew View Post
Sorry but I have this error message :

"Invalid Codecs. Please use combination of g729 g726 g723 ilbc gsm ulaw or alaw separated by semi-colons."

Is the g711 codec still supported by Voxalot ?
alaw and ulaw are G.711. Those are the G.711a and G.711u codecs.
G.711a is the codec used in most countries, and G.711u is the codec used in USA and Canada and a small number of other countries.
JeFFJuH is offline   Reply With Quote
Unread 04-13-2007, 09:05 AM   #15
Mew
Member
 
Join Date: Feb 2007
Posts: 80
Thanks: 3
Thanked 1 Times in 1 Posts
Mew is on a distinguished road
Default

Oh ok thanks !

But in my case, what do I need to do ? I have to change the order ?
Mew is offline   Reply With Quote
Unread 04-13-2007, 09:53 AM   #16
Mew
Member
 
Join Date: Feb 2007
Posts: 80
Thanks: 3
Thanked 1 Times in 1 Posts
Mew is on a distinguished road
Default

I have changed the order like this : ulaw;alaw;g729;ilbc;gsm but still have the same problem...

I don't know what to do.
Mew is offline   Reply With Quote
Unread 04-13-2007, 10:51 AM   #17
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

Quote:
Originally Posted by Mew View Post
I have changed the order like this : ulaw;alaw;g729;ilbc;gsm but still have the same problem...

I don't know what to do.
Please check you don't have any leading or trailing spaces.
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Unread 04-13-2007, 02:32 PM   #18
Mew
Member
 
Join Date: Feb 2007
Posts: 80
Thanks: 3
Thanked 1 Times in 1 Posts
Mew is on a distinguished road
Default

Hi,

It seems they are currently working on this problem :
forum.wengophone.fr :: Voir le sujet - Wengo et Voxalot

"Bonjour,

Des tests sont effectués de notre côté avec Voxalot,

On vous informera des résultats très prochainement,

Merci de votre patience"

I don't know if they have already contacted you, if not I'm sure they will do it very soon.

Martin, as you know I'm a Wengo's customer, if you need to do some tests, I can help you. ;-)

Thanks
Mew is offline   Reply With Quote
Unread 04-13-2007, 09:23 PM   #19
twen
Member
 
Join Date: Feb 2007
Posts: 59
Thanks: 7
Thanked 5 Times in 3 Posts
twen is on a distinguished road
Default

Quote:
Originally Posted by Mew View Post
It seems they are currently working on this problem :
forum.wengophone.fr :: Voir le sujet - Wengo et Voxalot
Mew, apparently we are watching the same threads

In english : Wengo is testing with voxalot what is happening. Martin, when you know something, could you tell us ? thank you

Olivier
twen is offline   Reply With Quote
Unread 04-14-2007, 12:09 AM   #20
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default

Quote:
Originally Posted by twen View Post
Mew, apparently we are watching the same threads

In english : Wengo is testing with voxalot what is happening. Martin, when you know something, could you tell us ? thank you

Olivier
Hi,

They have not made any contact with us yet. As soon as they do we will let you know.
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.
martin is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Post Your VoXaLot Dial Plan martin Voxalot General 45 07-24-2009 07:02 PM
No incoming calls with Wengo ? frogATC Voxalot Support 4 12-11-2006 03:24 PM
Woize and Wengo NOT working pasqualei Voxalot Support 2 11-14-2006 03:45 AM
Web activated telephony, but you control the cost! martin Voxalot Support 28 09-28-2006 03:28 PM
Wengo Setup Problem... cashnet Voxalot Support 2 08-01-2006 02:30 PM


All times are GMT. The time now is 01:43 PM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.