Voicemail Problem

xisdn · 05-05-2006, 06:15 PM

Hello,

I've got back home and I found my voicemail don't working anymore:

if I leave myself a message I don't receive the email with it and the VMWI don't light up. If I try checking the VM dialing 500 i find the message correctly.

I've tried changing email address and leaving another msg but i still did not get the message via email.

Any idea?

wmp · 05-05-2006, 07:11 PM

I'm having the opposite problem. I have deleted all my voice mails but still receive the message waiting stutter (and light on the phone).

martin · 05-05-2006, 09:51 PM

Hi,

Looks like we needed to update a missed configuration file that was part of the server move.

Are you both able to re-try?

wmp · 05-06-2006, 04:56 AM

Re-try? I accessed voice mail again and the system said I had no messages but still have the VM stutter.

martin · 05-06-2006, 05:44 AM

Sorry I should have made myself a bit clearer. What I meant be re-try is adding a voicemail message and then deleting it.

ataboy · 05-06-2006, 08:35 AM

Hi,

As I've just indicated in another thread I seem to be having exactly the same problem as wmp (except that I don't have a phone with a message waiting light).

ataboy

dennisd345 · 05-06-2006, 07:30 PM

Hello,

I have had access to my voice mail after dialing 500 and now it does not connect. I have changed nothing? Is there a problem with the server? Also my message waiting light never goes off now, it is constantly blinking ????

Thanks

Dennis

Ron · 05-06-2006, 08:59 PM

I'm not having any problems accessing voicemail by dialing 500.

I can't speak to whether VMWI is working correctly as I'm currently using Asterisk to connect to my VoXaLot account.

Ron

martin · 05-06-2006, 10:23 PM

Hi all,

As mentioned in another thread the VoXaLot server is now at a new IP address.

All IP address updates are now complete on the server side. Could you please add or delete a new voicemail message and confirm that things are again working.

Thanks

Ron · 05-06-2006, 10:59 PM

Martin,

I can leave voicemail and then retrieve it by dialing 500, but I'm no longer receiving a copy via email as I was up until a day or two ago.

Ron

05-05-2006, 06:15 PM	#1
xisdn Member Join Date: Feb 2006 Posts: 33 Thanks: 0 Thanked 0 Times in 0 Posts	Voicemail Problem Hello, I've got back home and I found my voicemail don't working anymore: if I leave myself a message I don't receive the email with it and the VMWI don't light up. If I try checking the VM dialing 500 i find the message correctly. I've tried changing email address and leaving another msg but i still did not get the message via email. Any idea?

05-05-2006, 09:51 PM	#3
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	Hi, Looks like we needed to update a missed configuration file that was part of the server move. Are you both able to re-try? __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

05-06-2006, 05:44 AM	#5
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	Sorry I should have made myself a bit clearer. What I meant be re-try is adding a voicemail message and then deleting it. __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

05-06-2006, 07:30 PM	#7
dennisd345 Member Join Date: Feb 2006 Posts: 42 Thanks: 2 Thanked 5 Times in 3 Posts	No access to Voice Mail Hello, I have had access to my voice mail after dialing 500 and now it does not connect. I have changed nothing? Is there a problem with the server? Also my message waiting light never goes off now, it is constantly blinking ???? Thanks Dennis

05-06-2006, 10:23 PM	#9
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	Hi all, As mentioned in another thread the VoXaLot server is now at a new IP address. All IP address updates are now complete on the server side. Could you please add or delete a new voicemail message and confirm that things are again working. Thanks __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

05-05-2006, 07:11 PM	#2
wmp Member Join Date: Mar 2006 Posts: 65 Thanks: 11 Thanked 11 Times in 9 Posts	I'm having the opposite problem. I have deleted all my voice mails but still receive the message waiting stutter (and light on the phone).

05-06-2006, 04:56 AM	#4
wmp Member Join Date: Mar 2006 Posts: 65 Thanks: 11 Thanked 11 Times in 9 Posts	Re-try? I accessed voice mail again and the system said I had no messages but still have the VM stutter.

05-06-2006, 08:35 AM	#6
ataboy Senior Member Join Date: May 2006 Location: Greater London, UK Posts: 198 Thanks: 36 Thanked 23 Times in 23 Posts	Hi, As I've just indicated in another thread I seem to be having exactly the same problem as wmp (except that I don't have a phone with a message waiting light). ataboy

05-06-2006, 08:59 PM	#8
Ron Join Date: Feb 2006 Posts: 447 Thanks: 4 Thanked 8 Times in 8 Posts	I'm not having any problems accessing voicemail by dialing 500. I can't speak to whether VMWI is working correctly as I'm currently using Asterisk to connect to my VoXaLot account. Ron

05-06-2006, 10:59 PM	#10
Ron Join Date: Feb 2006 Posts: 447 Thanks: 4 Thanked 8 Times in 8 Posts	Martin, I can leave voicemail and then retrieve it by dialing 500, but I'm no longer receiving a copy via email as I was up until a day or two ago. Ron

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