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05-04-2006, 05:01 AM | #1 |
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My VoxAlot # never ring! (no incoming call)
I tried to set up my Cisco 7960, ATA Leadtek 8051, softphone Jphone.
but non of them could get incoming ring! Outgoing call looks OK, I can dial 600 or 500! but no incoming call, my phone have never ring! what is the problem ? Last edited by cgigate; 05-04-2006 at 05:23 AM. |
05-04-2006, 07:05 PM | #2 | |
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05-09-2006, 03:15 AM | #3 |
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We're suffering this problem at my parent's place.
Setup is: a) ATA: SPA-2002 with STUN enabled (specifically Substitute VIA Addr & Send Resp To Src Port: Yes) plugged in router b) Router: Belkin Pre-N Wireless router (symmetric NAT), anti-hacker "firewall" disabled but NAT still in place, SPA-2002 private IP in the Belkin DMZ c) Internet: cable modem (1 Mbps up, 6 Mbps down) The SPA-2002 is registered on line one with Voxalot. Can call out fine. Can only be called by 'phoning' the user@ipaddress directly. Calling user@voxalot.com fails (caller hears long pause then a fast busy signal). This seems to be caused by the Belkin. This problem is not observed on my very similar setup at a different location with a full cone NAT D-Link router. |
05-09-2006, 04:18 PM | #4 |
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My Cisco 7960' setting is pretty straight,
SIP proxy server:voxalot.com port: 5060 user name: voxlot# password: my password I attach Cisco 7960 to internet directly, it still cannot ring, all incoming call to VM directly. Call another Voxlot user is OK. |
05-09-2006, 10:39 PM | #5 |
Join Date: Apr 2006
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Yeah, my problem is different, and probably symmetric NAT related. We get a long pause then a fast busy, not a direct to voice mail call. Normally your problem is caused when your phone/ata is not continually registered with the VOIP provider--when it will register to make an outgoing call (which would appear to work fine) but all incoming calls go to VM because it appears that your ata/phone is not presently registered with the provider and they don't have a device to ring when they get a call.
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05-09-2006, 10:57 PM | #6 | |
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2. Try shorting interval cisco reregisters with server (let's say 5 minutes==360 seconds) 3. Try using sipbroker ezidial and see if you can dial yourself (www.sipbroker.com). You have to be signed in to use ezidial. 4. Use stun-server Good luck. Last edited by alfredwesterveld; 05-09-2006 at 11:04 PM. |
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05-10-2006, 05:07 AM | #7 |
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It looks Voxalot not working on Cisco 7960.
I can only dial out 600 and 500, all other numbers get fast busy. no incoming calls Last edited by cgigate; 05-10-2006 at 05:09 AM. |
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