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Unread 02-15-2009, 11:21 AM   #1
mstolle
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Default eu.voxalot.com down?

Hi,

This morning, my VoIP phone doesn't seem to work. Status: Cannot connect to server. I can't even ping eu.voxalot.com. However, au.voxalot.com and us.voxalot.com are pingable. Any official word on this issue?

Martin
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Unread 02-15-2009, 12:04 PM   #2
carlosalbffgomes
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Default EU Server down

Yes, it seems so.
I'm also having problems with one of my registered providers (EuroIAX). It registers (both IAX and SIP), but I can't dial any call through it. EuroIAX home page is also down, but it responds to ping as do the SIP/IAX servers. So, maybe there is some problem in the internet providers' interconnection in Europe.
Regards,
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Unread 02-15-2009, 09:05 PM   #3
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Default EuroIAX is working from about 12h00 a.m. GMT

EuroIAX is working from about 12h00 a.m. GMT, so maybe it was down for another reason.
EU Server is still down. Tracepath is still stopping at:
8: tenge1-0-0.r2.sbp.leaseweb.net (62.212.95.146) 65.838ms asymm 11
Regards,
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Unread 02-15-2009, 09:40 PM   #4
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Default What a service

The eu server has been unreachable all day here in France, all my other Providers work fine.

This is why I canceled my Premium Voxalot account. Poor service and no customer support. Surely Voxalot you have noticed your service is not working ?

The only reason I continue to use Voxalot is I need a Call Me Back button on my web site.

Anybody know of a reliable Provider for a Call back button.

Grahame
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Unread 02-15-2009, 10:06 PM   #5
zoemcalister
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Default eu voxalot server keeps breaking down :(

Alas, same here, I'm using us.voxalot now which works fine for me but a few of my older friends still aren't able to get connected. I need to go over there to help them with their ata settings. But unfortunately, that won't be earlier than tomorrow evening.
Please people of Voxalot, I hope you can fix whatever the problem is with eu.voxalot soon.
Mojo mentioned a load balancer in his post and another server coming in automatically, once one server breaks down.
Is there any chance you work on that solution?

Thanks!
Zoe
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Unread 02-16-2009, 11:22 AM   #6
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Default

As advised in a previous post, our service provider (LeaseWeb) is currently experiencing problems. A support ticket has been raised and we will advise once things are operational again.

We apologise for the inconvenience.
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Unread 02-16-2009, 06:58 PM   #7
suusdoggen
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Default

If you change your applicable settings from eu.voxalot.com to au.voxalot.com you should have it working again.
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Unread 02-16-2009, 09:30 PM   #8
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Default What a service

From the post of mstolle to the explanation of Martin, it takes 24 hours. This is a lot of time to give an answer! Besides, about 12 hours later the European server is still down and on the Voxalot Internet pages there is no mention to this very big problem.

There was a time in which Voxalot was the best VoIP provider. Maybe the destinies of this kind of companies are a sort of ascensions and falls, as it happened with Free World Dialup. Voxalot is still my main VoIP provider. Although maybe this is time to make some changes. Now there are a lot of small companies that are doing very well their job!
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Unread 06-19-2011, 02:17 AM   #9
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Default

Fixed. Please see http://forum.voxalot.com/voxalot-sup...html#post34169
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