Register still shows failed after sip server was back on-line

zaq · 01-26-2007, 02:39 AM

Pennytel was down for a few hours this morning, it was not registered even after the server was back on-line for hrs, I had to manually register. I don't remember I had to do this in the past, any ideas ?

Thanks

martin · 01-26-2007, 02:46 AM

This has always been the case. Once a provider is in failed state it is parked for up to 24 hours until the next retry cycle.

A retry cycle consists of 25 attempts made once every 2 mins.

This allows us to control message flooding from our servers.

ajamedor · 01-26-2007, 03:20 AM

To Manually Register, is it a simple Set Active/Register to "No" then back to "Yes"?
I couldn't tell if it was "Pending" as everytime I made changes it would stay at "Failed".

martin · 01-26-2007, 03:27 AM

Change the SIP Register field to "No" -> Save and then wait until the status field changes to a "-"

Then change the "SIP Register" field back to "Yes" -> Save

01-26-2007, 02:39 AM	#1
zaq Junior Member Join Date: Nov 2006 Posts: 15 Thanks: 0 Thanked 0 Times in 0 Posts	Register still shows failed after sip server was back on-line Pennytel was down for a few hours this morning, it was not registered even after the server was back on-line for hrs, I had to manually register. I don't remember I had to do this in the past, any ideas ? Thanks Last edited by zaq; 01-26-2007 at 02:41 AM. Reason: Subject

01-26-2007, 02:46 AM	#2
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	This has always been the case. Once a provider is in failed state it is parked for up to 24 hours until the next retry cycle. A retry cycle consists of 25 attempts made once every 2 mins. This allows us to control message flooding from our servers. __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

01-26-2007, 03:27 AM	#4
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	Change the SIP Register field to "No" -> Save and then wait until the status field changes to a "-" Then change the "SIP Register" field back to "Yes" -> Save __________________ Martin Please post support questions on the forum. Do not send PMs unless requested. Last edited by martin; 01-26-2007 at 03:49 AM.

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01-26-2007, 03:20 AM	#3
ajamedor Junior Member Join Date: Jan 2007 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	To Manually Register, is it a simple Set Active/Register to "No" then back to "Yes"? I couldn't tell if it was "Pending" as everytime I made changes it would stay at "Failed".