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Unread 08-03-2007, 07:42 AM   #1
LCfan
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Default Invoice with company name

Hi voxalot,

I received last saturday my first invoice. This came as a very simple plain text e-mail. Since I use my voxalot account for company calls, I need to have an invoice where (at least) the company name is mentioned.

I wrote this already to "info at voxalot" and "accounts at voxalot", but I got no reply so far.

I think that other company users could use this other invoice format as well.

Best regards

Andreas
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Unread 08-06-2007, 08:50 AM   #2
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Does nobody at voxalot feel responsible for this matter?

Could someone from the voxalot accounting department PLEASE answer?

Regards

Andreas
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Unread 08-06-2007, 09:07 AM   #3
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Hallo LCfan!
"Support Forum" is used for Technical Support.

Did You try:

Contact Voxalot
For Business / Investor Relations and General Inquiries

Address

Level 2, Suite 2
533 Kent Street,
Sydney,
NSW 2000,
Australia


Email
info@voxalot.com

Telephone
+61 2 8206 2533
sip:869669@voxalot.com
*010 869669

Regards,
Fla
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Unread 08-07-2007, 08:07 AM   #4
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Hi flaquadrat,

I know that this forum is about technical questions.... I also know that the support here is very good.... BUT, I have written an e-mail to info@voxalot.com and I made a reply to the e-mail address were I got the invoice from. So far I got no replies. And yes, I have checked my spam filter.

Maybe Martin can contact the accounting department directly?

It's really very unprofessional how customer questions are handled from the non technical departments... Sorry to say that, but no reply from voxalot in 10 days is not what I expect.

Best regards and still waiting for an answer

Andreas
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Unread 08-07-2007, 10:21 AM   #5
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I will personally follow this up for you tomorrow. We apologise for the inconvenience.
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Unread 08-08-2007, 10:35 AM   #6
LCfan
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Martin,

now I got a reply from your accounting department.

Maybe you can change the personal settings page in a way that we can enter a company name and an address. If we would then get an invoice as pdf, I would consider it as perfect.

Thanks

Andreas
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Unread 08-08-2007, 10:37 AM   #7
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Quote:
Originally Posted by LCfan View Post
Martin,

now I got a reply from your accounting department.

Maybe you can change the personal settings page in a way that we can enter a company name and an address. If we would then get an invoice as pdf, I would consider it as perfect.

Thanks

Andreas
Hi Andreas,

Good news, thanks for the update. I will capture these suggestions in our tracking system.
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