VoXalot with pennytel problem

samjesse · 07-18-2007, 02:53 AM

Hi

I have been trying to fix this for the last 24 hrs for no avail.
I am using ATA 3102

The problem:
When I set the ATA to use pennytel directly according to the configuration file from pennytel, I am able to call out, but when I set VoXaLot to use pennytel as the provider it does not call out, it rather gives some strange tones.
If I use the other provider “freshtel”, VoXaLot works fine.

This makes me to think that VoXaLot and pennytel have an issue communicating. How can I go about fixing this?

Thanks

samjesse · 07-18-2007, 03:07 AM

here is my pennytel dial plan
1.jpg

martin · 07-18-2007, 04:33 AM

Is it my eyes or do you have 1 too many X's?

You should have 8 X's not 9

There is a test feature on the smart call (dial plan) list page that lets you test dial plans.
.

samjesse · 07-18-2007, 06:06 AM

sorry, but how do you use this test function?

thanks

Tony · 07-18-2007, 06:10 AM

To use the test function, type the number in the test field on the Smart Call (dial plan screen)

The system will then show you how the number typed in will be routed.

i.e. which dial plan rule will be executed.

Tony.

samjesse · 07-18-2007, 06:55 AM

Ok, after testing I get this,

A call to:0296186159 will get forwarded to sip:0296186159@sip.pennytel.com

is this correct for pennytel?

thanks

martin · 07-18-2007, 06:57 AM

Quote:

Originally Posted by samjesse

Ok, after testing I get this,

A call to:0296186159 will get forwarded to sip:0296186159@sip.pennytel.com

is this correct for pennytel?

thanks

Looks OK to me.
.

wildbill · 07-18-2007, 10:07 PM

My Pennytel Dial plan using the advanced mode is

Pattern Replacement

_[345]xxxxxxx 617${EXTEN} Pennytel - local calls Qld
_0[2378]xxxxxxx... ${EXTEN} Pennytel - rest of Australia
_04x. ${EXTEN} Pennytel - moblies
_0011x. ${EXTEN} Pennytel - international calls

I also use Enum lookup for the calls except for mobiles - I can post these also if you want them - Bill

dencar · 07-18-2007, 10:58 PM

Quote:

Originally Posted by wildbill

I also use Enum lookup for the calls except for mobiles - I can post these also if you want them - Bill

I'd like to see those, thanks, Bill.

07-18-2007, 02:53 AM	#1
samjesse Member Join Date: Jul 2007 Posts: 45 Thanks: 0 Thanked 1 Times in 1 Posts	VoXalot with pennytel problem Hi I have been trying to fix this for the last 24 hrs for no avail. I am using ATA 3102 The problem: When I set the ATA to use pennytel directly according to the configuration file from pennytel, I am able to call out, but when I set VoXaLot to use pennytel as the provider it does not call out, it rather gives some strange tones. If I use the other provider “freshtel”, VoXaLot works fine. This makes me to think that VoXaLot and pennytel have an issue communicating. How can I go about fixing this? Thanks

07-18-2007, 04:33 AM	#3
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	Is it my eyes or do you have 1 too many X's? You should have 8 X's not 9 There is a test feature on the smart call (dial plan) list page that lets you test dial plans. . __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

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07-18-2007, 03:07 AM	#2
samjesse Member Join Date: Jul 2007 Posts: 45 Thanks: 0 Thanked 1 Times in 1 Posts	here is my pennytel dial plan 1.jpg

07-18-2007, 06:06 AM	#4
samjesse Member Join Date: Jul 2007 Posts: 45 Thanks: 0 Thanked 1 Times in 1 Posts	sorry, but how do you use this test function? thanks

07-18-2007, 06:10 AM	#5
Tony Join Date: Jan 2007 Location: Sydney Posts: 221 Thanks: 64 Thanked 106 Times in 49 Posts	To use the test function, type the number in the test field on the Smart Call (dial plan screen) The system will then show you how the number typed in will be routed. i.e. which dial plan rule will be executed. Tony.

07-18-2007, 06:55 AM	#6
samjesse Member Join Date: Jul 2007 Posts: 45 Thanks: 0 Thanked 1 Times in 1 Posts	Ok, after testing I get this, A call to:0296186159 will get forwarded to sip:0296186159@sip.pennytel.com is this correct for pennytel? thanks

07-18-2007, 10:07 PM	#8
wildbill Senior Member Join Date: Feb 2006 Location: Cairns - Australia Posts: 117 Thanks: 1 Thanked 10 Times in 8 Posts	My Pennytel Dial plan using the advanced mode is Pattern Replacement _[345]xxxxxxx 617${EXTEN} Pennytel - local calls Qld _0[2378]xxxxxxx... ${EXTEN} Pennytel - rest of Australia _04x. ${EXTEN} Pennytel - moblies _0011x. ${EXTEN} Pennytel - international calls I also use Enum lookup for the calls except for mobiles - I can post these also if you want them - Bill