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07-26-2009, 09:34 AM | #1 |
Junior Member
Join Date: Apr 2007
Posts: 15
Thanks: 7 Thanked 1 Times in 1 Posts |
Changes to Smart Call List (Dial Plans) are being ignored
I changed my outgoing call routing. Even though the test shows the new routing is working as it should be, my outgoing calls still keep going out through the original setting. Changes to the dial plan are being ignored even though they appear on the Voxalot webpage as done.
Enum is disabled and I even deactivated the provider in Voice Service Providers and removed any reference to the provider in the Smart Call List (Dial Plans). However, this provider is still being used as in the original (prior to my change) Smart Call List Dial Plan, for outgoing calls. Has anyone got any clues? |
07-27-2009, 02:22 PM | #2 |
Junior Member
Join Date: Apr 2007
Posts: 15
Thanks: 7 Thanked 1 Times in 1 Posts |
The changes seem to be working now - long delay experienced
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07-28-2009, 09:57 AM | #3 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
I suspect the problems were due to a database replication problem that was fixed over the weekend. Thanks for bring this matter to our attention.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
12-17-2010, 09:50 PM | #4 |
Member
Join Date: Aug 2007
Location: Nijkerk, Netherlands
Posts: 30
Thanks: 3 Thanked 6 Times in 5 Posts |
Since 1 december the same issue seems to play at the us.voxalot.com server. eu.voxalot works fine.
When are the problems for the current .us dial plan's solved? |
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