Support: Call Connection Rule NOT working

[richard]

Hello

I was wondering if someone can provide advice on this issue.

I am trying to use the "Call Connection (Call Forwarding)" feature and have Voxalot forward all calls from a specific Inbound Provider (vBuzzer) to a PSTN phone number.

I setup the call connection rule (apparently successfully) and vBuzzer is shown as sucessfully registered.

Now when I dial the vBuzzer DID, instead of the call being forwarded to the Phone Number I specified, it is ringing one of the ATA registered to the Voxalot account. In other words, Call Forwarding by Inbound Provider is not working.

Attached please find the print screen of the Call Forwarding Rule.

Can anyone help?

Thanks


Richard