|
Voxalot Support Support for the Voxalot service. |
Thread Tools | Display Modes |
09-01-2007, 01:23 PM | #1 |
Junior Member
Join Date: Sep 2007
Posts: 3
Thanks: 1 Thanked 0 Times in 0 Posts |
Can't Register Innomedia Device
Hello,
I am in need of a little help, I have been able to register x-lite and setup a dial plan without problems but I can't seem to get my ex-sunrocket Innomedia adapter to register. I used the same settings as for x-lite but with no luck. Any ideas? BTW - I am a basic member so that may be the issue. Thanks Wade |
09-01-2007, 11:52 PM | #2 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Hi Wade,
Any chance you can post a screen capture of your settings (with username masked) so we can take a look? .
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
09-02-2007, 01:28 AM | #3 |
Junior Member
Join Date: Sep 2007
Posts: 3
Thanks: 1 Thanked 0 Times in 0 Posts |
Seems I have it working now, not sure what the problem was. Now just have to figure out why incoming calls from my DID only ring 20% or so of the time.
|
09-02-2007, 01:32 AM | #4 | |
Junior Member
Join Date: Sep 2007
Posts: 3
Thanks: 0 Thanked 0 Times in 0 Posts |
Quote:
When call out I got a busy tone no matter the account registerd in us or au. But dial *600 is nrmal, I can heard the voice prompt then heard my voice. |
|
09-04-2007, 10:01 PM | #5 |
Junior Member
Join Date: Jul 2007
Posts: 19
Thanks: 0 Thanked 5 Times in 4 Posts |
One thing that I've found with the old SunRocket innomedia ATA is that if you configure it to use both lines (obviously with 2 different voxalot accounts), then at least one of the voxalot accounts must have symmetric NAT translation set to NO. If both accounts have YES for symmetric NAT translation, then the adapter acts very flaky with respect to incomming calls.
Perhaps this is true of any ATA with two lines. Since the SIP signaling port is the same for both lines, only one set of bogus UDP packets is necessary to keep the port open through the NAT box anyway. |
09-05-2007, 12:09 AM | #6 |
Junior Member
Join Date: Sep 2007
Posts: 3
Thanks: 1 Thanked 0 Times in 0 Posts |
I am only using line 1 of the device. Are there any settings in the Innomedia that I should set differently from the default sunrocket settings (aside from the SIP and User info) that could help my incoming call issue. Still not working very consistently but softphones (x-lite) seems to work much better. Outgoing is no issue at all, works great.
|
09-06-2007, 10:07 PM | #7 |
Junior Member
Join Date: Jul 2007
Posts: 19
Thanks: 0 Thanked 5 Times in 4 Posts |
Here is the display for my webage sip6328.cfg file:
[SIP6328] Proxy_Server_ID=us.voxalot.com Proxy_Server_Domain=voxalot.com SYSLOG_SERVER_IP=0.0.0.0 NTP_Server_IDs=time-a.nist.gov,time-b.nist.gov,0.0.0.0 NTP_Retry_Time=14400 NTP_Local_Time_Offset=-5.00 VoIP_Digit_Map_String="(X.T|X.#|*X.T)" Preferred_Codecs=G711(PCMU),G711(PCMA),G729A,G723, G726-32, Packetization_Time=20 RTP_Port=16384 TOS_Value=160 Enable_Silence_Suppression=1 Firewall_Bullet_Interval=70 Note that some of these setting (e.g. the time servers) can only be changed through the telnet interface. Here is the result of the "Cs" command for my innomedia MTA6328-2Re Current SIP Proxy Servers = us.voxalot.com Use Outbound Proxy = Yes Current Local SIP Port = 5060 Response Code for Retry Registration = Retry Registration Interval = 7 seconds Current SIP Domain = voxalot.com Current Exponential Backoff = 500 ms Current Exponential Cap = 32000 ms Current Non-INVITE retry = 7 times Current INVITE msg retry = 7 times Current REGISTER expiration = 600 seconds Current Session Timer = 0 seconds Current Bullet Interval = 70 seconds Current Number of Codecs = 5 Current Codec List = G711(PCMU) G711(PCMA) G729A G723 G726-32 Digitmap Partial Match Timeout = 4 Digitmap Critical Timeout = 2 Cancel Call Waiting Invoke String = *70 Call Transfer Invoke String = *90 CID Block Invoke String = *67 CID Display Invoke String = *82 Call Park Invoke String = *98 Call Retrieve Invoke String = *99 Do not Disturb Enable Invoke String = *74# Do not Disturb Disable Invoke String = #74# Use User-Agent Header = Yes Set Jitter Buffer Adaptive = Yes Use SIP INFO for DTMF = No Re-registration Credential Enable = No Current SIP PING Interval = 0 seconds Current SIP PING Proxy Require Header = Current SIP External IP address = Digitmap Early Quit = Enabled Digitmap Early Quit FW Number = G729A Codec_Variant = 1 (G729A) The last entry (G729A) was important to get touch-tone menuing to work properly for me. |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Free DID Numbers, Free Voip Calls, & more Voip Info | amroe | Voxalot General | 54 | 01-13-2014 09:11 AM |
Voxalot and Sipura/ATA Tutorial: A Comprehensive Walkthrough | ctylor | Voxalot General | 5 | 04-28-2010 12:52 AM |
VSP won't register | conaty | Voxalot Support | 3 | 08-31-2007 07:14 PM |
Problem to register my new provider Cheapnet | lunico | Voxalot Support | 1 | 10-11-2006 02:26 PM |
Trying To Register a Number with You | dennisd345 | e164.org Support | 7 | 03-21-2006 05:33 AM |