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11-21-2010, 10:12 PM | #1 |
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Join Date: Jul 2007
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Pennytel not registering as well
I'm having the same problem with two pennytel accounts. Existing registrations are OK, only problem with new registrations (which worked previously). One of the two just sit there with "request sent" the other does exactly what is described in this thread.
Can we please get this fixed |
11-23-2010, 12:49 AM | #2 |
Join Date: Feb 2006
Posts: 2,930
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Guys it looks like the encryption keys we had in place expired. I have now regenerated a new set of keys and it looks like registrations are working again.
Please check and advise.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
06-17-2011, 04:52 PM | #3 | |
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Join Date: Nov 2010
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Quote:
all of a sudden both my providers deregistered and the status went to "-" as last year when the encryption keys expired. Reregistration leads to the same result. Can you please check what is wrong? Last edited by soltas; 06-17-2011 at 05:29 PM. |
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06-18-2011, 07:38 AM | #4 |
Junior Member
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Observations from another user
I made the same observations as you did yesterday. When my VSP:s (i have three providers and four numbers, with which Voxalot was registered) refused to appear as registered, even after reregistration attempts, I pressed the Red Button on the Service Status Page. Today, however, I find that the EU server Is still flagged as operational. Reregistration is still ineffektive, though.
And I find deregistered accounts in this thread as well as in another thread about EU Server being down, both threads 1 or 2 years old. I guess I ought to have started a new thread. My conclusion is that eu.voxalot.com is having problems with registrations, with mine providers; Localphone, Teletek and Bellsip. I just hope that Martin is still around for us. Then we will be fine in a day or so. EDIT: Problem fixed (by martin) Last edited by mnordlin; 06-20-2011 at 10:59 AM. Reason: Problem Fixed (by martin) |
11-23-2010, 05:29 AM | #5 |
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Join Date: Nov 2010
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Thanks Martin
Every thing is O.K. now, but I think voxalot needs something like 911 for these situations. |
11-23-2010, 07:52 AM | #6 |
Junior Member
Join Date: Nov 2010
Posts: 14
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Thanks, it works
Hi Martin,
thanks for your help - my second provider has now registered! |
11-23-2010, 09:38 AM | #7 |
Senior Member
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Thanks, Martin, all good here.
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ISP: Internode Easy Reach 60: 60GB for AUD60 VSPs: Pennytel and others via SIPSorcery Hardware: Billion 7800VDPX + Siemens Gigaset A580IP and Yealink T22P. |
11-24-2010, 03:48 AM | #8 |
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Also working for me.
Thanks |
06-18-2011, 09:00 AM | #9 |
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Join Date: Sep 2008
Posts: 8
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Same here. Both Voipbuster and Webcalldirect are not registered. Looking at the history of calls through Voipbuster the issue started later then 2011-06-14 22:42:33 as this was my last call through Voipbuster.
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06-18-2011, 04:42 PM | #10 |
Junior Member
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Reregistration by us.voxalot.com indeed possible
As other members have reported in this forum, the problems with eu.voxalot.com and registrations can be avoided by reregistering by us.voxalot.com. - The following steps were required in my case:
1. Make sure you have entered "eu.voxalot.com" as "Preferred Cluster" under "Member Details". 2. Deregister (all) your VSP (:s) under "Voice Service Provider List" by changing "SIP Register" to "No". Save every VSP thus changed. Don't mind if registration status does not change from "-"" to "Unregistered". 3. Change (under "Member Details") "Preferred Cluster" to "us.voxalot.com". 4. Reregister (all) your VSP (:s) under "Voice Service Provider List" by changing "SIP Register" to "Yes". Save every VSP thus changed. In a while. every VSP should indicate as "Registered" 5. Change every Client (or UA; User Agent) to use the US cluster instead. When the problem has been resolved you should change back to EU cluster for latency reasons. I hope Voxalot staff will confirm that the problems with eu.voxalot.com are history. Else we will have to resort to trial and error. (EDIT: After a short but successful visit to the US Server, I'm now happily back in the EU) Last edited by mnordlin; 06-20-2011 at 11:02 AM. Reason: Problem Fixed (by martin) |
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