Vitelity Inbound registered, but no longer working

BigTex · 10-19-2007, 02:56 PM

Vitelity inbound was working for me, but no longer is. I had it working, then changed "SIP Register" to No so that I could try a different inbound provider. I changed it back to "Yes", and it shows as Registered, but calls to my Vitelity DID don't go through. Vitelity sends me an email whenever this happens, and the email is indicating that the device isn't registered.

Any suggestions?

BigTex · 10-19-2007, 05:18 PM

I've gotten it working again. I found that I had to change SIP Register to No, then back to Yes for the Vitelity account. Could it be that the following sequence is illegal?

1. SIP Register with provider A
2. Change provider A from Active=Yes to Active=No
3. SIP Register with provider B
4. Disable SIP Register with provider B
5. Change provider A from Active=No to Active=Yes

For me, after that sequence, the status reported that is had SIP registered with provider A, but it didn't actually do it.

10-19-2007, 02:56 PM	#1
BigTex Junior Member Join Date: Sep 2007 Posts: 26 Thanks: 14 Thanked 2 Times in 2 Posts	Vitelity Inbound registered, but no longer working Vitelity inbound was working for me, but no longer is. I had it working, then changed "SIP Register" to No so that I could try a different inbound provider. I changed it back to "Yes", and it shows as Registered, but calls to my Vitelity DID don't go through. Vitelity sends me an email whenever this happens, and the email is indicating that the device isn't registered. Any suggestions?

10-19-2007, 05:18 PM	#2
BigTex Junior Member Join Date: Sep 2007 Posts: 26 Thanks: 14 Thanked 2 Times in 2 Posts	Problem Resolved I've gotten it working again. I found that I had to change SIP Register to No, then back to Yes for the Vitelity account. Could it be that the following sequence is illegal? 1. SIP Register with provider A 2. Change provider A from Active=Yes to Active=No 3. SIP Register with provider B 4. Disable SIP Register with provider B 5. Change provider A from Active=No to Active=Yes For me, after that sequence, the status reported that is had SIP registered with provider A, but it didn't actually do it.

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