Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
 
 
Thread Tools Display Modes
Prev Previous Post   Next Post Next
Unread 05-05-2007, 01:35 PM   #1
richard
Senior Member
 
Join Date: Mar 2006
Posts: 153
Thanks: 37
Thanked 7 Times in 7 Posts
richard is on a distinguished road
Default Voicemail Issue

Hi Martin

I am experiencng a problem witht Voicemail and I'm trying to troubleshoot the source of the problem with limited success.

I have a DID pointed to us.voxalot.com. When I call it and my eyeBEAM softphone is on, everything WORKS as expected. The softphone rings the expected number of seconds and then the call goes to voicemail.

Now, when I call the DID with the softphone off. The results are inconsistent.

1. Sometimes it goes straight to Voicemail
2. Sometimes it rings a few times then goes to voicemail
3. Sometimes it just keeps ringing and I never seem to reach voicemail
4. Sometimes it gives a busy signal and I never seem to reach voicemail

Now in case 3 & 4, I say "I never seem to reach voicemail", because although I never hear the voicemail greeting, my Voxalot Voicemail box sends me notification of a 64K (Blank) empty voicemail message.

Do you have any idea what could be causing this problem?

Thanks in advance for any help


Richard
richard is offline   Reply With Quote
 

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Short Voicemail Annoyance TBhimdi Voxalot Support 1 05-20-2007 10:58 PM
Suggestion: Quick Access to Voicemail via SipBroker richard Voxalot Support 0 05-05-2007 02:05 PM
X-Lite and sending calls to voicemail jonfry Voxalot Support 1 04-11-2007 01:44 AM
Voicemail Logic Tslam Voxalot Support 1 02-23-2007 06:56 AM
No voicemail dialogue! MrHatken Voxalot Support 2 11-11-2006 12:18 AM


All times are GMT. The time now is 05:57 PM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.