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Unread 11-05-2009, 03:04 PM   #1
casch
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Default eu.voxalot.com [194.110.67.221], has it problems?

Hi,

just made some calls with no problems but now - arrrrgh (/&%§$"§"$%(/)
No one can hear me and what I hear is slowed down by many, many little interruptions, like machine gun talks to me

Even when I call *600, I can hear the first line without problems:
"You're about to enter an echo test"
But what follows:
In this mode ...
sounds like a machine gun is speaking to me.
If I wait (long) until I can speak to that echo test,
I don't hear anything until after serveral seconds the first echo
comes back?

While ping is ok:
Ping for eu.voxalot.com [194.110.67.221] mit 32 Bytes Daten:
Antwort von 194.110.67.221: Bytes=32 Zeit=42ms TTL=51
Antwort von 194.110.67.221: Bytes=32 Zeit=43ms TTL=51
Antwort von 194.110.67.221: Bytes=32 Zeit=43ms TTL=51
Antwort von 194.110.67.221: Bytes=32 Zeit=44ms TTL=51

Ping-Statistik für 194.110.67.221:
packets: send = 4, received = 4, lost = 0
(0% lost),
Ca. in Millisec.:
Minimum = 42ms, Maximum = 44ms, Mittelwert = 43ms

And I just made a speed-test of my LAN-connection
download 7881 kbps and upload 725 kbps

Anyone with an idea?
Thanks in advance,
Carl
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Unread 11-06-2009, 09:56 AM   #2
toolio
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Default

If you are using a Linksys or Sipura ATA try setting the RTP Packet Size to 0.020 (or 0.02 on Sipura devices) if it is currently set to 0.030. This can eliminate "choppy" calls, particularly when using g711 codecs.
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Unread 11-06-2009, 12:44 PM   #3
martin
 
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Default

try pointing your device to proxy01.eu1.voxalot.com and let us know if the same problem occurs.
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