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Unread 01-17-2008, 10:11 AM   #11
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I decided to register GoTalk as a 'profile' in my Billion gear, but I keep getting "Error 400". GoTalk support finished a little more than 10 minutes ago now...

I changed "SIP Register" to "No" within my Voxalot account.
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Unread 01-18-2008, 03:57 AM   #12
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Reported to GoTalk:

Quote:
Originally Posted by submitted to GoTalk
Problem that needs to be addressed.

Many GoTalk cutomers register their VoIP accounts through servces provided by Voxalot Pty Ltd.

Whilst it is known that a customer must register their VoIP account to be able to make calls, many people are not getting successful registrations through Voxalot.

I removed "SIP Register" from Voxalot to use my account on a Billion ATA (Billion 7402VGP). Initially I was getting 400 errors on registration -- a quick call to support managed to reset this problem with my own account (outside of Voxalot).

I believe that the problems with Voxalot relate to many GoTalk account registereing through the same Voxalot server cluster they have 3 clusters locations worldwide, one being in AU). It is likely that one or moe customers registered through Voxalot have exceeded the fair use policy or the aggregation of customer accounts has done so from the same IP address.

Please contat me if you require further information.
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Unread 01-18-2008, 07:09 AM   #13
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Quote:
Originally Posted by affinity View Post
Reported to GoTalk:
Thanks. We have received a response from GoTalk. Tony will elaborate.
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Unread 01-18-2008, 12:37 PM   #14
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Hi All,

The response from GoTalk is that they have DOS (Denial of Service) measures that block large number of registrations attempts within a short rolling period based on IP address and port and that this would explain why there are intermittent registration issues.

We will look to work collaboratively with GoTalk to see if they are able to make an exception with Voxalot servers/customers.

Tony.
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Unread 01-19-2008, 11:12 AM   #15
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Thanks for that Tony ... it all makes sense now. Hopefully it will be resolved sooner rather than later
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Unread 02-15-2008, 03:52 PM   #16
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Do incoming GoTalk calls work for you guys/gals? I have found that with a registered GoTalk account (with Voxalot) doesn't receive incoming calls from GoTalk -- instead a call will go to voicemail (although calling voicemail says I still have zero messages).
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