no outgoing (pap2)

rtadavarty · 02-25-2009, 04:31 AM

I have a strange problem. i cannot make any outgoing calls anymore. i get only a fast busy signal. there was no such problem in the past. echo test works fine. what could be the problem?

thanks,

rama

boatman · 02-26-2009, 03:57 AM

Which Voxalot proxy are you using? What kind of sip hardware or software do you have?

rtadavarty · 02-26-2009, 06:49 AM

hi boatman,

i use a pap2 adapter. i connect to us.voxalot.com. i can make calls through xlite. but the pap2 gives only a busy tone and the call doesn't go through.

boatman · 02-26-2009, 07:07 AM

Does the PAP2 register and receive calls normally? What is the dial plan you are using in the PAP2?

Maybe the number being sent to us.voxalot.com is not exactly the number you dialed. There is a way to see what number the PAP2 is calling; immediately after you finish dialing, reload the status page and note the number that was sent to us.voxalot.com. It may appear to the right of 'Call 1 Peer Phone:'.

emoci · 02-26-2009, 07:08 AM

Quote:

Originally Posted by rtadavarty

hi boatman,

i use a pap2 adapter. i connect to us.voxalot.com. i can make calls through xlite. but the pap2 gives only a busy tone and the call doesn't go through.

What's the dial plan line on the PAP2 look like right now?

rtadavarty · 02-26-2009, 09:00 AM

Strangely, the PAP2 registers fine and also receives incoming calls. I also bypassed the router and connected to the adsl modem with same results. next i checked the dial plan. it is exactly [x*][x*]. -as recommended.

I will try boatman's idea and post back.

thanks!

emoci · 02-27-2009, 01:27 AM

Quote:

Originally Posted by rtadavarty

Strangely, the PAP2 registers fine and also receives incoming calls. I also bypassed the router and connected to the adsl modem with same results. next i checked the dial plan. it is exactly [x*][x*]. -as recommended.

I will try boatman's idea and post back.

thanks!

I know it may sound annoying but just to confirm the dial plan line on your PAP2 right now looks like:

([x*][x*].)

The only other possibility is that the way you're dialing the number does not fit well with one of your VoXalot Smart Call rules...then boatman's suggestion would help you troubleshoot from there...

rtadavarty · 03-04-2009, 04:53 AM

thanks boatman and emoci,

it turned out that someone in my house changed the dial mode from tone to pulse by mistake. i changed back and everything works fine now..

02-25-2009, 04:31 AM	#1
rtadavarty Junior Member Join Date: Jul 2007 Posts: 8 Thanks: 0 Thanked 0 Times in 0 Posts	no outgoing (pap2) I have a strange problem. i cannot make any outgoing calls anymore. i get only a fast busy signal. there was no such problem in the past. echo test works fine. what could be the problem? thanks, rama

02-26-2009, 07:07 AM	#4
boatman Senior Member Join Date: Jul 2007 Location: Oregon, USA Posts: 365 Thanks: 17 Thanked 77 Times in 64 Posts	Does the PAP2 register and receive calls normally? What is the dial plan you are using in the PAP2? Maybe the number being sent to us.voxalot.com is not exactly the number you dialed. There is a way to see what number the PAP2 is calling; immediately after you finish dialing, reload the status page and note the number that was sent to us.voxalot.com. It may appear to the right of 'Call 1 Peer Phone:'. Last edited by boatman; 02-26-2009 at 07:11 AM.

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
PAP2 Help	paulies	Voxalot Support	2	11-23-2008 10:32 AM
How to choose provider for outgoing calls?	toolio	Voxalot Support	1	10-04-2007 01:03 PM
suggest me dial plan and outgoing	kingfisher1111	Voxalot Support	3	03-18-2007 01:33 AM
echo using PAP2 with dialplan	dougnash	Voxalot Support	2	08-14-2006 11:22 AM

02-26-2009, 03:57 AM	#2
boatman Senior Member Join Date: Jul 2007 Location: Oregon, USA Posts: 365 Thanks: 17 Thanked 77 Times in 64 Posts	Which Voxalot proxy are you using? What kind of sip hardware or software do you have?

02-26-2009, 06:49 AM	#3
rtadavarty Junior Member Join Date: Jul 2007 Posts: 8 Thanks: 0 Thanked 0 Times in 0 Posts	hi boatman, i use a pap2 adapter. i connect to us.voxalot.com. i can make calls through xlite. but the pap2 gives only a busy tone and the call doesn't go through.

02-26-2009, 09:00 AM	#6
rtadavarty Junior Member Join Date: Jul 2007 Posts: 8 Thanks: 0 Thanked 0 Times in 0 Posts	Strangely, the PAP2 registers fine and also receives incoming calls. I also bypassed the router and connected to the adsl modem with same results. next i checked the dial plan. it is exactly [x][x]. -as recommended. I will try boatman's idea and post back. thanks!

03-04-2009, 04:53 AM	#8
rtadavarty Junior Member Join Date: Jul 2007 Posts: 8 Thanks: 0 Thanked 0 Times in 0 Posts	thanks boatman and emoci, it turned out that someone in my house changed the dial mode from tone to pulse by mistake. i changed back and everything works fine now..