Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 06-09-2006, 12:48 PM   #1
martin
 
Join Date: Feb 2006
Posts: 2,930
Thanks: 528
Thanked 646 Times in 340 Posts
martin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the roughmartin is a jewel in the rough
Default Issues Please?

Hi,

Could you please post your current problems with VoXaLot and any requests.

Thanks
__________________
Martin

Please post support questions on the forum. Do not send PMs unless requested.

Last edited by martin; 06-10-2006 at 12:42 AM.
martin is offline   Reply With Quote
Unread 06-09-2006, 01:22 PM   #2
affinity
 
Join Date: Apr 2006
Posts: 799
Thanks: 66
Thanked 61 Times in 44 Posts
affinity will become famous soon enough
Default

Okay, first request:

- allow forward to mobile or fixed line number via one of our providers.

Second request:
- give us feedback as to the status of registrations.

Third request:
- fix speed dials for voxalot.com.au

Is that enough, too much?

Thanks very much for all your efforts Martin and team.

AndrewM
affinity is offline   Reply With Quote
Unread 06-09-2006, 02:12 PM   #3
richard
Senior Member
 
Join Date: Mar 2006
Posts: 153
Thanks: 37
Thanked 7 Times in 7 Posts
richard is on a distinguished road
Default

Hi Martin

Voxalot support for vBuzzer ;-)

Currently one-way audio (Voxalot registered ATA can hear caller but caller can't hear sound coming from Voxalot registered ATA).

Don't know if this info helps:

http://www.vbuzzer.com/forum/viewtop...light=asterisk


Richard
richard is offline   Reply With Quote
Unread 06-09-2006, 03:47 PM   #4
BBD
Junior Member
 
Join Date: Jun 2006
Posts: 21
Thanks: 0
Thanked 0 Times in 0 Posts
BBD is on a distinguished road
Default

Quote:
Originally Posted by affinity
Second request:
- give us feedback as to the status of registrations.
i must agree with this one. also, it would be great if we could get BBP Global to work. i know your trying and i am very appreciative.

hrmm apart from those two, i cant think of anything else just yet, but if i do, ill make sure i let you know.
BBD is offline   Reply With Quote
Unread 06-09-2006, 04:43 PM   #5
ataboy
Senior Member
 
Join Date: May 2006
Location: Greater London, UK
Posts: 198
Thanks: 36
Thanked 23 Times in 23 Posts
ataboy is on a distinguished road
Default

1. Voipfone works in dialplan for outgoing calls. Although it appears to be registered for incoming calls, it isn't working (and never has) for me.

2. I get no Caller ID at all on incoming calls to any of my registered VSPs.

ataboy
ataboy is offline   Reply With Quote
Unread 06-09-2006, 08:43 PM   #6
Ron
 
Join Date: Feb 2006
Posts: 447
Thanks: 4
Thanked 8 Times in 8 Posts
Ron will become famous soon enough
Default

Quote:
Originally Posted by richard
Voxalot support for vBuzzer ;-)

Currently one-way audio (Voxalot registered ATA can hear caller but caller can't hear sound coming from Voxalot registered ATA).
Richard,

I have Vbuzzer set up on VoXaLot as a SIP registered provider and have no audio problems on outgoing calls (I don't have a Vbuzzer incoming number so I can't test that direction).

One-way audio problems are usually related to NAT issues on the user's router. You might want to confirm this by temporarily connecting your ATA directly to your modem so that no router is involved. If the problem goes away, you will know the problem is on your end. NAT issues can usually be solved with appropiate settings in the router and/or ATA.

Ron
Ron is offline   Reply With Quote
Unread 06-09-2006, 08:47 PM   #7
Ron
 
Join Date: Feb 2006
Posts: 447
Thanks: 4
Thanked 8 Times in 8 Posts
Ron will become famous soon enough
Default

Quote:
Originally Posted by ataboy
2. I get no Caller ID at all on incoming calls to any of my registered VSPs.
I can confirm this problem. CallerID is displayed properly on calls forwarded to VoXaLot (i.e sip:xxxxxx@voxalot.com), but CallerID is lost on incoming calls via SIP registered providers.

Ron
Ron is offline   Reply With Quote
Unread 06-09-2006, 10:20 PM   #8
richard
Senior Member
 
Join Date: Mar 2006
Posts: 153
Thanks: 37
Thanked 7 Times in 7 Posts
richard is on a distinguished road
Default

Thanks for your suggestions Ron.

Yes, my OUTBOUND calls via vBuzzer through Voxalot (SIP registered Provider) works fine too. No problem with audio. Its the incoming calls on the vBuzzer PSTN that doesn't work.

I tried putting the ATA into the DMZ and still the same one-way audio problem and with your suggestion I connected the ATA directly to my cable modem (eliminated the router) and I got the same problem. One-way communications. This is the reason why I think its a Voxalot/Asterisk issue.

I'm not sure that making any other changes to my router will help, but if you can think of any, please send it my way. All other VSPs work fine.

Take care

Richard

Quote:
Originally Posted by Ron
Richard,

I have Vbuzzer set up on VoXaLot as a SIP registered provider and have no audio problems on outgoing calls (I don't have a Vbuzzer incoming number so I can't test that direction).

One-way audio problems are usually related to NAT issues on the user's router. You might want to confirm this by temporarily connecting your ATA directly to your modem so that no router is involved. If the problem goes away, you will know the problem is on your end. NAT issues can usually be solved with appropiate settings in the router and/or ATA.

Ron
richard is offline   Reply With Quote
Unread 06-09-2006, 11:01 PM   #9
xcaliba
Junior Member
 
Join Date: May 2006
Posts: 19
Thanks: 0
Thanked 0 Times in 0 Posts
xcaliba is on a distinguished road
Default

I don't know if it is possible but can we have multiple extensions register to one account.

Those of us with a spa2000 (or other) can then use both lines incomming so when an incomming call comes in both phones ring and if one is busy then the other phone will still ring.
xcaliba is offline   Reply With Quote
Unread 06-09-2006, 11:30 PM   #10
Ron
 
Join Date: Feb 2006
Posts: 447
Thanks: 4
Thanked 8 Times in 8 Posts
Ron will become famous soon enough
Default

Quote:
Originally Posted by richard
with your suggestion I connected the ATA directly to my cable modem (eliminated the router) and I got the same problem. One-way communications. This is the reason why I think its a Voxalot/Asterisk issue.
Richard,

That certainly eliminates your router (and any NAT issues it might have).

I wish I had an incoming DID at Vbuzzer that I could test for you also. Given that I don't, I'm not coming up with any additional thoughts at the moment.

Ron
Ron is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
DID's forwarded to Voxalot --> issues shibukraj Voxalot Support 0 04-28-2007 09:01 PM
[EU Server] Dial Plan & ATA Issues Lanh Voxalot Support 8 02-17-2007 07:25 AM
Voxalot --> Voxalot calls are not getting completed? Any issues shibukraj Voxalot Support 2 01-09-2007 04:16 AM
Provider Registration Issues - Always says "Request Sent" shibukraj Voxalot Support 4 01-03-2007 11:07 AM
one-way voice issues tompoe Voxalot Support 7 09-04-2006 08:28 AM


All times are GMT. The time now is 08:57 AM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.