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Voxalot Support Support for the Voxalot service. |
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01-05-2008, 08:50 AM | #1 |
Member
Join Date: Mar 2006
Location: Geelong
Posts: 34
Thanks: 0 Thanked 1 Times in 1 Posts |
Problems with GoTalk registration
I am having some problems with registering GoTalk (sip.gotalk.com)
Registration seems to drop out and no calls can be made and Vox shows 'request sent'. However, when I bypass Vox with my ATA to make a call registration occurs with Vox and I can then make calls. There is no warning when this occurs. Help with GoTalk / Voxalot Registration - Voice over IP - Whirlpool Broadband Forums |
01-07-2008, 04:39 AM | #2 |
Join Date: Jan 2007
Location: Sydney
Posts: 221
Thanks: 64 Thanked 106 Times in 49 Posts |
Hally,
Thanks for bringing this to our attention as well as posting the link to the whirlpool forum. We will investigate what is causing this issue and respond. Tony. |
01-07-2008, 04:55 AM | #3 |
Junior Member
Join Date: Dec 2007
Posts: 26
Thanks: 0 Thanked 1 Times in 1 Posts |
I have been having this problem too.
In the last 24 hours though, my Voxalot registration to sip.gotalk.com has appeared stable. Cheers |
01-07-2008, 11:02 AM | #4 |
Join Date: Jan 2007
Location: Sydney
Posts: 221
Thanks: 64 Thanked 106 Times in 49 Posts |
We would appreciate it very much if you could keep us posted with any registration issues you are having - as nothing has changed on our end since the issue has been raised and our investigations have not revealed any thing yet.
Thanks. Tony. |
01-08-2008, 09:05 PM | #5 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
Hi guys,
Please PM me both your respective Voxalot account numbers and I will take a look. Thanks
__________________
Martin Please post support questions on the forum. Do not send PMs unless requested. |
01-14-2008, 02:53 AM | #6 |
Join Date: Apr 2006
Posts: 799
Thanks: 66 Thanked 61 Times in 44 Posts |
I tried to make a GoTalk call too [need to make at least one billable call each 60 days to keep the account 'active'...]
Had "Failed" registration status, I disabled SIP register and re-enabled it a while ago now (today), it is now at "Request Sent", so I can't use GoTalk at this time through Voxalot either. |
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