Inbound calls not ringing ATA

RossB · 03-12-2007, 03:17 AM

I have my Engin Account (and a few others) registered with Voxalot. When I call the Engin DID I hear the rigtone from the calling handset but nothing happens at the ATA (Billion 7402VGP).

The ATA is registered with Voxalot.

If someone calls my Voxalot number it rings as expected at the ATA.

Is this the expected behaviour or do I need to configure something. I need help please.

RossB

martin · 03-12-2007, 04:09 AM

Please check on the provider details page that SIP Register is set to "Yes"

RossB · 03-12-2007, 08:46 AM

Martin, it was registered however my ATA also had a registration that was taking precedence. The Engin line did not have a phone attached. Oops.

Thanks for the prompt response as usual. Great solution.

I just put my brother onto it ...

RossB

martin · 03-12-2007, 08:49 AM

Quote:

Originally Posted by RossB

Martin, it was registered however my ATA also had a registration that was taking precedence. The Engin line did not have a phone attached. Oops.

Thanks for the prompt response as usual. Great solution.

I just put my brother onto it ...

RossB

Thanks for the update Ross.

03-12-2007, 03:17 AM	#1
RossB Junior Member Join Date: Jan 2007 Posts: 5 Thanks: 0 Thanked 0 Times in 0 Posts	Inbound calls not ringing ATA I have my Engin Account (and a few others) registered with Voxalot. When I call the Engin DID I hear the rigtone from the calling handset but nothing happens at the ATA (Billion 7402VGP). The ATA is registered with Voxalot. If someone calls my Voxalot number it rings as expected at the ATA. Is this the expected behaviour or do I need to configure something. I need help please. RossB

03-12-2007, 04:09 AM	#2
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	Please check on the provider details page that SIP Register is set to "Yes" __________________ Martin Please post support questions on the forum. Do not send PMs unless requested. Last edited by martin; 03-12-2007 at 04:22 AM. Reason: typos

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03-12-2007, 08:46 AM	#3
RossB Junior Member Join Date: Jan 2007 Posts: 5 Thanks: 0 Thanked 0 Times in 0 Posts	Martin, it was registered however my ATA also had a registration that was taking precedence. The Engin line did not have a phone attached. Oops. Thanks for the prompt response as usual. Great solution. I just put my brother onto it ... RossB