Click Here To Visit SIP Broker  

Go Back   Voxalot / SIP Broker Support Forums > Voxalot Forums > Voxalot Support

Voxalot Support Support for the Voxalot service.

 
 
Reply
Thread Tools Display Modes
Unread 10-04-2007, 05:29 PM   #1
nacho
Junior Member
 
Join Date: Aug 2007
Posts: 12
Thanks: 3
Thanked 0 Times in 0 Posts
nacho is on a distinguished road
Angry problems between voxalot and didww

Could someone from support team from voxalot contact me and give a proper solution regarding the settings in order to receive calls from DIDWW?

I complaint with DIDWW, but they claim there is no problem from their end, and they suggest me to get a sip account with another company instead of voxalot.

I have a premium account with voxalot, but if there is no solution from voxalot end, I will have to change to another sip account provider.

I would be great to have a tutorial on which are the settings on linksys pap 2 and sipura for voxalot account to work with didww.
As well if its necesary to setup didww as provider on the control panel, to have a tutorial on this, because I see that many people have problem with voxalot an didww.

Please HELP, I need to find a proper solution.

Thanks,

Nacho
nacho is offline   Reply With Quote
Unread 10-08-2007, 02:16 AM   #2
voip2007
Member
 
Join Date: Jun 2007
Posts: 64
Thanks: 14
Thanked 2 Times in 2 Posts
voip2007 is on a distinguished road
Default

DIDWW doesn't give the support to the end user. I also complaint for a few times. But no use. Of course, I know their DIDs work in their side.But they don't teach us how to configure the device. I guess my problem is the issue of ATA behind the router, need to port forward, make it outside of the firewall. but I don't know how to do it.
voip2007 is offline   Reply With Quote
Unread 10-08-2007, 05:19 AM   #3
kurun
 
Join Date: Sep 2006
Location: Toronto, Canada
Posts: 568
Thanks: 70
Thanked 147 Times in 115 Posts
kurun is a jewel in the roughkurun is a jewel in the rough
Default

If you pass the echo test (*600 or 600), can make calls to your Voxalot account from another SIP account or from a SipBroker access number, and can establish reliable 2-way audio, then it should be relatively easy to point the DIDWW number to your Voxalot account - sip:xxxxxx@voxalot.com or just xxxxxx@voxalot.com

I am not familiar with the workings of their interface once you sign up for a number.
Make sure you select SIP protocol, and pick which server you prefer to use (USA or Middle East).

Did you try their test number on their "Try Now" page pointing to your Voxalot account:
DID World Wide, International DIDs forwarded to PSTN and VoIP by SIP, IAX, H323, Skype, Gtalk, MSN Messenger. Origination services, SIP DIDs

If the two way audio tests indicated above are not working, then the problem may not be caused by the DID from DIDWW.
kurun is offline   Reply With Quote
Unread 10-08-2007, 10:26 AM   #4
amroe
Senior Member
 
Join Date: Sep 2006
Location: Holy Land
Posts: 125
Thanks: 12
Thanked 24 Times in 9 Posts
amroe is on a distinguished road
Send a message via ICQ to amroe Send a message via AIM to amroe Send a message via MSN to amroe Send a message via Yahoo to amroe Send a message via Skype™ to amroe
Smile DIDWW Is The Best of All

i use didww with voxalot and they are 1000% working ...
in your account at Didww you should select Mapping then add your URI which is in this case would be
xxxxxxxxxx@us.voxalot.com
xxxxxxxxxx@eu.voxalot.com
xxxxxxxxxx@au.voxalot.com
amroe is offline   Reply With Quote
Unread 10-08-2007, 03:09 PM   #5
voip2007
Member
 
Join Date: Jun 2007
Posts: 64
Thanks: 14
Thanked 2 Times in 2 Posts
voip2007 is on a distinguished road
Default

Quote:
Originally Posted by amroe View Post
i use didww with voxalot and they are 1000% working ...
in your account at Didww you should select Mapping then add your URI which is in this case would be
xxxxxxxxxx@us.voxalot.com
xxxxxxxxxx@eu.voxalot.com
xxxxxxxxxx@au.voxalot.com
hi, amroe. Have you ever missed the incoming call from DIDWW? Sometimes the people call me, from their side, the dial tone is normal, but my side, the phone doesn't ring. How do you set your ATA device?
voip2007 is offline   Reply With Quote
Unread 10-21-2007, 04:20 AM   #6
husaints
Junior Member
 
Join Date: Oct 2007
Posts: 9
Thanks: 1
Thanked 0 Times in 0 Posts
husaints is on a distinguished road
Default Phone does not ring

Hi,

Im facing the same problem. My PAP2 has a dial tone from voxalot, but the when someone calls thedidww did forwarded to my voxalot account, they hear the the ringing on their phone, but my phone never rings.

Is this quite common when trying to use a DID on voxalot? any solutions to this?

Thanks,
husaints is offline   Reply With Quote
Reply

Thread Tools
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
incoming calls to my voxalot number without sound wycodreams Voxalot General 22 10-04-2007 05:35 PM
Problem didww line - one ring and the connection falls nacho Voxalot Support 1 09-21-2007 02:06 PM
Can't make outgoing calls on Voxalot richard Voxalot Support 10 08-23-2007 01:30 AM
In-bound calls with Vitelity and DIDWW drop rybshik Voxalot Support 3 02-25-2007 10:55 PM
Incoming calls are being dropped protectivedad Voxalot Support 1 02-21-2007 05:35 PM


All times are GMT. The time now is 09:55 PM.


Powered by vBulletin® Version 3.7.2
Copyright ©2000 - 2021, Jelsoft Enterprises Ltd.