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Unread 08-14-2009, 03:13 AM   #1
Bedlore
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I'm just wondering if there are any known issues with a voxalot account user calling another voxalot account user. It seems that if I call my MNF DID (which uses voxalot) from another MNF account (also uses a seperate voxalot account) all I get is a female American voice that says "We're sorry the number you have called could not be connected"?
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Unread 08-15-2009, 05:15 AM   #2
emoci
 
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Originally Posted by Bedlore View Post
I'm just wondering if there are any known issues with a voxalot account user calling another voxalot account user. It seems that if I call my MNF DID (which uses voxalot) from another MNF account (also uses a seperate voxalot account) all I get is a female American voice that says "We're sorry the number you have called could not be connected"?
Does the second VoXalot acct. have a dial plan in place with which to call DIDs?

That message means one of two things:
1. VoXalot does not have a dial plan to handle that call
2. Your ATA is not passing the number you are dialing correctly to VoXalot for dialing
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