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Unread 01-12-2012, 07:28 AM   #1
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Default Porblem with Polycom IP 330 IP Phone

I am having issues with my polycom ip 330 voip phone. please find the below issues and attached document with clear screenshots.

1. Though network and power are perfect but I am not able to make any calls. When I dial any number, I see the error "URL call is disabled" on Display.

2. When I try to troubleshoot by enabling the DHCP or checking the SIP server settings, in the advanced tab I am not able to find network options. I am finding only the below options.

3. Though I have reset the phone by rebooting it and pressing 1,3,5,7 and giving MAC address as password the settings are not getting saved and even I do a fresh configuration of settings I am getting the below error. Please find the booting process.

I am using Vocalocity as VoIP service provider. Please find the attachment for screenshots.

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File Type: jpg Polycom Errors.JPG (30.8 KB, 6 views)
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Unread 01-12-2012, 02:53 PM   #2
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Are you trying to use Voxalot?
ISP: Internode Easy Reach 60: 60GB for AUD60
VSPs: Pennytel and others via SIPSorcery
Billion 7800VDPX + Siemens Gigaset A580IP and Yealink T22P.
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Unread 01-13-2012, 12:38 AM   #3
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More specifically, Voxalot has shut down it's service because bandwidth costs were too high. Everyone got at least 2 month's notice that Voxalot was shutting down.

Sip Sorcery has been promoting their service to ex Voxalot customers. It has a lot of potential, in many cases is better than Voxalot, but not nearly as user friendly as was Voxalot.
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