Account not activated, no activation email

682102 · 06-20-2009, 05:40 AM

Hi,

Sorry for opening a new thread about my problem but it seems that nobody who can help has seen my 3 days old posting in an old thread about activation problems.

I created an account with the email address wsj@zjnu.net for the account number 682102 .

Unfortunately the activation email isn't arrived until this moment. As I see in the mail server logs no delivery was attempted from Voxalot's mail server.

Please let resend the activation email or activate that account manually.

Best regards,

oplab

682102 · 06-21-2009, 02:18 AM

help me,thouk you!

martin · 06-21-2009, 12:05 PM

Please send email (from that email address) to support [at] voxalot [dot] com

682102 · 06-22-2009, 12:43 AM

Quote:

Originally Posted by martin

Please send email (from that email address) to support [at] voxalot [dot] com

I'm not only user who not receive an activation e-mail,too

martin · 06-23-2009, 10:06 AM

Quote:

Originally Posted by 682102

I'm not only user who not receive an activation e-mail,too

Did you send the email yet?

682102 · 06-23-2009, 12:39 PM

Quote:

Originally Posted by martin

Did you send the email yet?

yes,account is now active.
thank you!

y_one2002 · 06-05-2010, 05:18 AM

Hello,
I have the same problem.
I created an account two days ago. I have not received any activation email yet.
acc#" 510397, email: y_one2000@ovi.com
I sent you a email to support [at] voxalot [dot] com and still waiting.
Please help.
thanks

exvectis · 06-07-2010, 02:05 AM

Quote:

Originally Posted by y_one2002

Hello,
I have the same problem.
I created an account two days ago. I have not received any activation email yet.
acc#" 510397, email: y_one2000@ovi.com
I sent you a email to support [at] voxalot [dot] com and still waiting.
Please help.
thanks

Hi y 1,

I was just having the same problem - until I dredged through my log of spam/junk that has been blocked/deleted. For some reason the forum activation emails look like they get blocked even if the 'welcome' emails do not.

Anyway, just thought I'd let you know :-)

Mat

Hey Voxalot forum admins, if you get a high number of these happening then it might be worth putting a sample 'Activation' email through the online test filters. There's a whole bunch of free/pay sites that analyse emails and give an idea of the risk of blocking (and also how to reduce that risk). I'll not name them as that would be a *Bump*, there are are a few... :-)

y_one2002 · 06-07-2010, 02:49 PM

Hi exvectis,
thanks for the info. I looked into my spam folder. and it's empty.
What can I do to activate ?

Hi martin,
Could you help here? I have sent two emails to support [at] voxalot [dot] com.

Thanks

271368 · 06-13-2010, 09:37 PM

Hi
I have the same problem.
What can i do ??

06-20-2009, 05:40 AM	#1
682102 Junior Member Join Date: Jun 2009 Posts: 6 Thanks: 1 Thanked 1 Times in 1 Posts	Account not activated, no activation email Hi, Sorry for opening a new thread about my problem but it seems that nobody who can help has seen my 3 days old posting in an old thread about activation problems. I created an account with the email address wsj@zjnu.net for the account number 682102 . Unfortunately the activation email isn't arrived until this moment. As I see in the mail server logs no delivery was attempted from Voxalot's mail server. Please let resend the activation email or activate that account manually. Best regards, oplab

06-21-2009, 12:05 PM	#3
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	Please send email (from that email address) to support [at] voxalot [dot] com __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

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06-21-2009, 02:18 AM	#2
682102 Junior Member Join Date: Jun 2009 Posts: 6 Thanks: 1 Thanked 1 Times in 1 Posts	help me,thouk you!

06-05-2010, 05:18 AM	#7
y_one2002 Junior Member Join Date: Jun 2010 Posts: 5 Thanks: 3 Thanked 0 Times in 0 Posts	Hello, I have the same problem. I created an account two days ago. I have not received any activation email yet. acc#" 510397, email: y_one2000@ovi.com I sent you a email to support [at] voxalot [dot] com and still waiting. Please help. thanks

06-07-2010, 02:49 PM	#9
y_one2002 Junior Member Join Date: Jun 2010 Posts: 5 Thanks: 3 Thanked 0 Times in 0 Posts	Hi exvectis, thanks for the info. I looked into my spam folder. and it's empty. What can I do to activate ? Hi martin, Could you help here? I have sent two emails to support [at] voxalot [dot] com. Thanks

06-13-2010, 09:37 PM	#10
271368 Junior Member Join Date: Jun 2010 Posts: 2 Thanks: 0 Thanked 0 Times in 0 Posts	Hi I have the same problem. What can i do ??