Voxalot Premium still only 20 sec voicemail?

Kim-Bjoern · 07-27-2007, 02:35 PM

Hi,

I browsed this forum a couple of time without locating a thread regarding this matter so here goes....

My own VSP doesnt support MWI and voicemail. One of the reasons I chose Voxalot. I have upgraded to premium supposing that voicemail messages would have much more time than just 20 secs ?? Apparantly not? 9 out of 10 messages are cut off before they are over. This means I practically never get the information I was supposed to. Is this a bug? I mean at least 60 seconds is a must preferably 90 or 120 secs...

Regards,

Kim

Tony · 07-28-2007, 10:13 AM

Kim,

There is no limit on voice mail messages and there are no known bugs. This could be a result of some settings in your router. Can post some more diagnostic details to help us figure out what could be wrong.

Tony.

martin · 07-28-2007, 11:11 AM

As Tony mentions we do not have a maximum message limit. What we do have however is a maximum of 10 seconds of silence before we end the voicemail call.

Could this be the limit you are seeing?
.

07-27-2007, 02:35 PM	#1
Kim-Bjoern Junior Member Join Date: Apr 2007 Location: Denmark Posts: 7 Thanks: 1 Thanked 3 Times in 1 Posts	Voxalot Premium still only 20 sec voicemail? Hi, I browsed this forum a couple of time without locating a thread regarding this matter so here goes.... My own VSP doesnt support MWI and voicemail. One of the reasons I chose Voxalot. I have upgraded to premium supposing that voicemail messages would have much more time than just 20 secs ?? Apparantly not? 9 out of 10 messages are cut off before they are over. This means I practically never get the information I was supposed to. Is this a bug? I mean at least 60 seconds is a must preferably 90 or 120 secs... Regards, Kim

07-28-2007, 11:11 AM	#3
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	As Tony mentions we do not have a maximum message limit. What we do have however is a maximum of 10 seconds of silence before we end the voicemail call. Could this be the limit you are seeing? . __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

Thread Tools
Show Printable Version Email this Page
Display Modes
Linear Mode Switch to Hybrid Mode Switch to Threaded Mode

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Free DID Numbers, Free Voip Calls, & more Voip Info	amroe	Voxalot General	54	01-13-2014 09:11 AM
Voxalot and Sipura/ATA Tutorial: A Comprehensive Walkthrough	ctylor	Voxalot General	5	04-28-2010 12:52 AM
Suggestion: Quick Access to Voicemail via SipBroker	richard	Voxalot Support	0	05-05-2007 02:05 PM
SPA 3000 configuration for Voxalot Voicemail?	MrHatken	Voxalot Support	2	11-12-2006 07:21 AM
VoXaLot Voicemail	moollar	Voxalot Support	5	06-07-2006 12:55 AM

07-28-2007, 10:13 AM	#2
Tony Join Date: Jan 2007 Location: Sydney Posts: 221 Thanks: 64 Thanked 106 Times in 49 Posts	Kim, There is no limit on voice mail messages and there are no known bugs. This could be a result of some settings in your router. Can post some more diagnostic details to help us figure out what could be wrong. Tony.