Voxalot incoming not working

RDP · 11-07-2006, 09:39 AM

I just joined and had incoming calls via Sipbroker PSTN numbers working fine for about the first week, suddenly things have stopped working. I've checked my accounts, my firewall, my portmapping, my pants.... everything! I can't figure out why this isn't working! Any assistance is much appreciated.

Hardware: ATA-186
Softphone: X-Lite

So confused......

Thanks in advance,
RDP

Ron · 11-07-2006, 10:26 AM

The problem is not yours. Incoming calls via registered providers are not working.

This will require Martin's attention.

Ron

RDP · 11-07-2006, 11:29 AM

Wow, fastest forum reply ever....... I'll sit tight then until further notice.

Thanks again.

RDP.

martin · 11-07-2006, 12:08 PM

Should be ok now. 2 providers sip.telefonip.ro and gossiptel appear to have DNS problems that affected the service.

I have removed those entries for now.

Thanks

Edit: Talking with Craig today we will make a minor change to our registration framework to work around a this really bad asterisk DNS problem.

RDP · 11-07-2006, 02:20 PM

Ok, I am getting outgoing and incoming working now but they are both quite iffy. About half of my incoming calls are ringing busy.

Testing using:

1: X-Lite dials SipBroker access number
2: Dial Voxalot code *010 and voxalot user number.

Getting 50% hit rate this way at this moment. Not sure if it's me or the issues your having.

Aditionally this SEEMS to be the only way I can TEST my incoming call cababilites with my ATA-186 (I actually do NOT want to be using a softphone, only when testing settings). Is my dialplan shot??? I even have problems dialing voicemail (500) even though the dial plan tester mentions my calls will go to voxalot:

"A call to:500 will get forwarded to sip:500@voxalot.com"

Kind of stumped.....

Thanks once again,
RDP

Patrick · 11-07-2006, 04:02 PM

I am sorry, if I made a mistake. Pretty new to this.

I tried calling my voxalot sip (tie to a Nokia E61) using an ATA and kept getting my voxalot voice mailbox instead.

I have made sure my E61 is registered and even used it to access my Voxalot mailbox to check voicemails.

I have also ensured that my call forwarding page is blank.

Is this the same problem with incoming calls, or I have gone wrong somewhere?

Regards

Pat

11-07-2006, 09:39 AM	#1
RDP Member Join Date: Oct 2006 Posts: 30 Thanks: 0 Thanked 1 Times in 1 Posts	Voxalot incoming not working I just joined and had incoming calls via Sipbroker PSTN numbers working fine for about the first week, suddenly things have stopped working. I've checked my accounts, my firewall, my portmapping, my pants.... everything! I can't figure out why this isn't working! Any assistance is much appreciated. Hardware: ATA-186 Softphone: X-Lite So confused...... Thanks in advance, RDP

11-07-2006, 12:08 PM	#4
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	Should be ok now. 2 providers sip.telefonip.ro and gossiptel appear to have DNS problems that affected the service. I have removed those entries for now. Thanks Edit: Talking with Craig today we will make a minor change to our registration framework to work around a this really bad asterisk DNS problem. __________________ Martin Please post support questions on the forum. Do not send PMs unless requested. Last edited by martin; 11-07-2006 at 12:17 PM.

11-07-2006, 04:02 PM	#6
Patrick Junior Member Join Date: Nov 2006 Posts: 4 Thanks: 0 Thanked 0 Times in 0 Posts	Am I having the same problem? I am sorry, if I made a mistake. Pretty new to this. I tried calling my voxalot sip (tie to a Nokia E61) using an ATA and kept getting my voxalot voice mailbox instead. I have made sure my E61 is registered and even used it to access my Voxalot mailbox to check voicemails. I have also ensured that my call forwarding page is blank. Is this the same problem with incoming calls, or I have gone wrong somewhere? Regards Pat

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11-07-2006, 10:26 AM	#2
Ron Join Date: Feb 2006 Posts: 447 Thanks: 4 Thanked 8 Times in 8 Posts	The problem is not yours. Incoming calls via registered providers are not working. This will require Martin's attention. Ron

11-07-2006, 11:29 AM	#3
RDP Member Join Date: Oct 2006 Posts: 30 Thanks: 0 Thanked 1 Times in 1 Posts	Wow, fastest forum reply ever....... I'll sit tight then until further notice. Thanks again. RDP.

11-07-2006, 02:20 PM	#5
RDP Member Join Date: Oct 2006 Posts: 30 Thanks: 0 Thanked 1 Times in 1 Posts	Ok, I am getting outgoing and incoming working now but they are both quite iffy. About half of my incoming calls are ringing busy. Testing using: 1: X-Lite dials SipBroker access number 2: Dial Voxalot code *010 and voxalot user number. Getting 50% hit rate this way at this moment. Not sure if it's me or the issues your having. Aditionally this SEEMS to be the only way I can TEST my incoming call cababilites with my ATA-186 (I actually do NOT want to be using a softphone, only when testing settings). Is my dialplan shot??? I even have problems dialing voicemail (500) even though the dial plan tester mentions my calls will go to voxalot: "A call to:500 will get forwarded to sip:500@voxalot.com" Kind of stumped..... Thanks once again, RDP