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Unread 01-30-2007, 11:44 PM   #1
wycodreams
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Red face Problems to connect a call

I use SJ-PHONE, TALK-EXPRESS and counter paht softphones (X-LITE, X-TEN), and i have many problems for dialing and connecting a calls, the softphones reply anytimes, and many times dont connect my call, Is it wrong my settings on my softphones? or voxalot is failed my calls
why i can do? Thank you.
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Unread 01-31-2007, 12:20 AM   #2
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These best thing to do is break down the diagnostic process:

1. If calls are ok to *600 then then the leg from ATA<-->VoXaLot is fine
2. Call via SIP Broker e.g. *393613 (FWD echo test). If this is ok then outbound calls are fine.
3. Call via each provider.
4. Finally test inbounds via SIP Broker access number http://www.sipbroker.com/sipbroker/action/pstnNumbers and at the prompt dial *010xxxxxx (where xxxxxx is your VoXaLot number).
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Unread 02-11-2007, 07:03 AM   #3
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Thank you Martin
but i find the problem, i change the proxy domain, of voxalot.com to us.voxalot.com
thats all
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