Official - Betamax and Voxalot Interoperability

flaquadrat · 04-27-2007, 11:05 AM

Quote:

Originally Posted by tomblandford

VoipCheap.com seems OK. May be less popular so not reached the limit yet. I've switched all my calls over to that one for now.

Hallo tomblandford!
Are you using eu.voxalot.com with voipcheap.com dialplan?

I will test the connection to voipcheap.com and voipbuster.com using eu.voxalot.com from Vienna this evening and post the results here.

But - we all are waiting the news from Tony!

Regards & Liebe Grüße
Fla

Tony · 04-27-2007, 11:40 AM

Hi All,

I just got notified by Betamax that they have discovered the problem, and are apologetic for all the consternation suffered by the Voxalot community. They are working on fixing the issue, but could not say how long it would take to apply the fix to all the servers. I will keep you posted .

Tony.

RichieB · 04-27-2007, 12:27 PM

I'm very glad Voxalot has a (quick) way of reaching Betamax. Without it we would all still be wondering if and when they would get to notice something was up. Thanks Tony!

flaquadrat · 04-27-2007, 01:40 PM

Hallo *!

Here are my test results:

Gigaset -> eu.voxalot.com -> dial plan for sip.voipbuster.com and sip.voipcheap are working perfectly! All landline calls to Vienna/Austria are free and not marked as fup.

WebCallBack is *NOT* working! I try with all posible voip provider combinations (voipbuster-voipcheap, voipbuster-voipbuster, voipcheap-...), *no* signal, *without* error message! .. And not charged!

Regards & Liebe Grüße
Fla

ataboy · 04-27-2007, 02:30 PM

My preliminary results show that SPA3102 -> eu.voxalot.com -> Voipdiscount now seems to work without an FUP charge.

I'm having some strange results with CLI though. I'm trying to replicate them but it appears that my verified Voipdiscount CLI is passed to my mobile (Orange UK) but not to my landline (BT). I know that this isn't a VoXaLoT issue, but has anyone else had any similar experience?

ataboy

haifischjunge · 04-27-2007, 03:14 PM

i also have sometimes strange issues with cli transmission. it always works, exzept on the cell of my girlfried

dont know why. perhaps its an issue with telering in austria, cause they use national roaming.

RichieB · 04-27-2007, 03:54 PM

FYI, my last 2 calls through Webcalldirect were marked FREE without me changing anything.

Tony · 04-27-2007, 09:35 PM

Hi All,

Ok I have received official word from Betamax Tech Support.

The FUP issue has been fixed on all servers. However there may still be issues with a few IP addresses. These should resolve them selves in the next few days.

This is the response I got from Betamax Tech Support

"The servers have been updated with the fix. Almost all users should be able to call from now on without hitting the fair use policy limit. A handfull IP addresses still have an exceeded FUP value (max. about 10 addresses). Unfortunately there is no easy way for us to find these users and reset their FUP values. Within a few days this problem will solve itself because FUP checking takes place over a window of 7 days. In case individual users should still complain about this problem the coming days, please let us know and we will reset the FUP for these users."

Thanks to Betamax Tech Support for immediately addressing the problem.

Tony.

tomblandford · 04-30-2007, 10:42 AM

Quote:

Originally Posted by flaquadrat

WebCallBack is *NOT* working! I try with all posible voip provider combinations (voipbuster-voipcheap, voipbuster-voipbuster, voipcheap-...), *no* signal, *without* error message! .. And not charged!

I'm still having this same problem today with WebCallBack and VoipDiscount. Just a dead line. No sound at all.

martin · 04-30-2007, 10:58 AM

Quote:

Originally Posted by tomblandford

I'm still having this same problem today with WebCallBack and VoipDiscount. Just a dead line. No sound at all.

Hi Tom,

Do other providers work with the callback?

04-27-2007, 11:40 AM	#2
Tony Join Date: Jan 2007 Location: Sydney Posts: 221 Thanks: 64 Thanked 106 Times in 49 Posts	Good News! Hi All, I just got notified by Betamax that they have discovered the problem, and are apologetic for all the consternation suffered by the Voxalot community. They are working on fixing the issue, but could not say how long it would take to apply the fix to all the servers. I will keep you posted . Tony.

04-27-2007, 09:35 PM	#8
Tony Join Date: Jan 2007 Location: Sydney Posts: 221 Thanks: 64 Thanked 106 Times in 49 Posts	FUP Issue fixed on all Severs Hi All, Ok I have received official word from Betamax Tech Support. The FUP issue has been fixed on all servers. However there may still be issues with a few IP addresses. These should resolve them selves in the next few days. This is the response I got from Betamax Tech Support "The servers have been updated with the fix. Almost all users should be able to call from now on without hitting the fair use policy limit. A handfull IP addresses still have an exceeded FUP value (max. about 10 addresses). Unfortunately there is no easy way for us to find these users and reset their FUP values. Within a few days this problem will solve itself because FUP checking takes place over a window of 7 days. In case individual users should still complain about this problem the coming days, please let us know and we will reset the FUP for these users." Thanks to Betamax Tech Support for immediately addressing the problem. Tony.

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04-27-2007, 12:27 PM	#3
RichieB Junior Member Join Date: Apr 2007 Posts: 13 Thanks: 2 Thanked 1 Times in 1 Posts	I'm very glad Voxalot has a (quick) way of reaching Betamax. Without it we would all still be wondering if and when they would get to notice something was up. Thanks Tony!

04-27-2007, 01:40 PM	#4
flaquadrat Member Join Date: Mar 2007 Location: Vienna, Austria Posts: 91 Thanks: 29 Thanked 15 Times in 14 Posts	Hallo ! Here are my test results: Gigaset -> eu.voxalot.com -> dial plan for sip.voipbuster.com and sip.voipcheap are working perfectly! All landline calls to Vienna/Austria are free and not marked as fup. WebCallBack is NOT* working! I try with all posible voip provider combinations (voipbuster-voipcheap, voipbuster-voipbuster, voipcheap-...), no signal, without error message! .. And not charged! Regards & Liebe Grüße Fla

04-27-2007, 02:30 PM	#5
ataboy Senior Member Join Date: May 2006 Location: Greater London, UK Posts: 198 Thanks: 36 Thanked 23 Times in 23 Posts	My preliminary results show that SPA3102 -> eu.voxalot.com -> Voipdiscount now seems to work without an FUP charge. I'm having some strange results with CLI though. I'm trying to replicate them but it appears that my verified Voipdiscount CLI is passed to my mobile (Orange UK) but not to my landline (BT). I know that this isn't a VoXaLoT issue, but has anyone else had any similar experience? ataboy

04-27-2007, 03:14 PM	#6
haifischjunge Member Join Date: Apr 2007 Location: Vienna, Austria Posts: 56 Thanks: 5 Thanked 4 Times in 4 Posts	i also have sometimes strange issues with cli transmission. it always works, exzept on the cell of my girlfried dont know why. perhaps its an issue with telering in austria, cause they use national roaming.

04-27-2007, 03:54 PM	#7
RichieB Junior Member Join Date: Apr 2007 Posts: 13 Thanks: 2 Thanked 1 Times in 1 Posts	FYI, my last 2 calls through Webcalldirect were marked FREE without me changing anything.