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Voxalot Support Support for the Voxalot service. |
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05-19-2007, 06:35 AM | #21 |
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Join Date: Mar 2007
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hallo everyone,
in voxalot I also see request sent, but when I call 10005 (echo test by sipgate.de) it works. But when I try call my number can't reach it, also my status is offline (checked in account on www.sipgate.de).Normally I see there Voxalot with ip regards Last edited by olinpower; 05-19-2007 at 06:38 AM. |
05-19-2007, 09:01 AM | #22 |
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Join Date: May 2007
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Now I get with the us.voxalot.com server the message request sent. No incoming calls via sipgate.
Up to now I got no answer from sipgate.de... Andreas |
05-19-2007, 10:54 PM | #23 |
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it's working ok with us.voxalot...but not with eu.voxalot
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05-20-2007, 08:57 AM | #24 | |
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Now I got a reply from the sipgate.de support (translation):
Quote:
Andreas |
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05-20-2007, 10:59 AM | #25 |
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05-20-2007, 11:13 AM | #26 | |
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Quote:
We are more than happy to talk with sipgate to understand what the problem is. It would really help if we had a direct contact in order to pursue this.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
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05-20-2007, 02:05 PM | #27 |
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Hi Martin,
I forwarded your wish to the sipgate support member named "Ulf Herrmann". The e-mail subject I used is "Problem mit Registrierung über Voxalot {-209438}". I think the number is their internal ticket no. Best wishes Andreas |
05-20-2007, 10:18 PM | #28 |
Join Date: Feb 2006
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Hello Andreas,
Thanks. Please check your PM for my email address that you can send him to contact me directly. Thanks.
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
05-21-2007, 09:06 AM | #29 | |
Senior Member
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Martin, the guy who responds to sipgate.co.uk messages speaks good English and is always helpful, if you would like to contact him.
Quote:
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05-21-2007, 11:40 AM | #30 |
Junior Member
Join Date: Feb 2007
Posts: 21
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as i said it's working perfect...sipgate.de, sipgate.co.uk and freedigits working with no problem on us.voxalot.com server......
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