incoming calls not working

315572 · 11-18-2009, 07:01 PM

Hi

I just purchased Voxalot premium subscription. I always used to do only outgoing (incoming over PSTN) but now I switched to voip completely and need incoming calls too. Unfortunately incoming calls are not working, the caller receives a busy tone. In my VSP list the reg. status pending and afterwards unregistered. I tried re-applying the settings etc. but it doesn't register. The sip provider I am using is called Voipplanet and it uses sip3.voipplanet.nl as server on port 5060. If I fill in these details straight in my ATA, incoming calls work fine and it register straight away. So credentials are okay and the sip server is up and running.

Another problem is my provider does not do/support sip uri forwards, so I cannot let them forward to voxalot. Only solution is to get it registered within voxalot and receive incoming calls this way.

If it somehow is impossible to achieve, I hope I can cancel the subscription and receive a refund.

Thanks.

11-18-2009, 07:01 PM	#1
315572 Junior Member Join Date: Nov 2009 Posts: 3 Thanks: 0 Thanked 0 Times in 0 Posts	incoming calls not working Hi I just purchased Voxalot premium subscription. I always used to do only outgoing (incoming over PSTN) but now I switched to voip completely and need incoming calls too. Unfortunately incoming calls are not working, the caller receives a busy tone. In my VSP list the reg. status pending and afterwards unregistered. I tried re-applying the settings etc. but it doesn't register. The sip provider I am using is called Voipplanet and it uses sip3.voipplanet.nl as server on port 5060. If I fill in these details straight in my ATA, incoming calls work fine and it register straight away. So credentials are okay and the sip server is up and running. Another problem is my provider does not do/support sip uri forwards, so I cannot let them forward to voxalot. Only solution is to get it registered within voxalot and receive incoming calls this way. If it somehow is impossible to achieve, I hope I can cancel the subscription and receive a refund. Thanks. Last edited by 315572; 11-21-2009 at 07:44 AM.

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