interrupted dial tone then normal

samjesse · 07-30-2007, 08:32 AM

Hi

When I pickup the handset, I hear sequence of interrupted dial tone, for say 10 times then the normal dial tone, I thought I still have some messages in my mail box, but on *500 and enter the password, I have no messages.

What could that be?

Thanks

Rori · 07-31-2007, 09:08 PM

I think I had the same issue in the past. It seems your ATA didn't interpret correctly the messeges were removed. Unfortunately I have no solution as I removed this way of vm notification. In my country this feature is not used at all with PSTN lines so I don't miss the feature.

emoci · 08-01-2007, 03:40 AM

Make sure of two things:

1. You do not have Voicemail Message Indicator on (try and turn the option off on your device just for a moment, if younormally use the feature)

2. The other thing (I have had this happen to me on my PAP2), if I have played with call forwarding on my ATA this will happen. Make sure you add something like *xx to your dial plan, then pick up the phone and dial the codes to turn off any call forwarding options on the ATA

Or, if you can control these setting directly from the web interface, set at least Call Forward All to No.

(A quick way to see if it is Call Forwarding that's the problem, is to see if your phone rings when someone calls)

07-30-2007, 08:32 AM	#1
samjesse Member Join Date: Jul 2007 Posts: 45 Thanks: 0 Thanked 1 Times in 1 Posts	interrupted dial tone then normal Hi When I pickup the handset, I hear sequence of interrupted dial tone, for say 10 times then the normal dial tone, I thought I still have some messages in my mail box, but on *500 and enter the password, I have no messages. What could that be? Thanks

Similar Threads
Thread	Thread Starter	Forum	Replies	Last Post
Keep having dial tone while calling	maartenvr	Voxalot Support	3	05-21-2007 01:34 PM
Sencond Dial Tone in Dial Plan	bvebve	Voxalot Support	0	03-20-2007 03:51 PM
ATA-186 suddenly no dial tone	RDP	Voxalot Support	4	12-27-2006 12:55 AM
dial plan help please	muzzza	Voxalot Support	0	09-01-2006 11:38 AM
Dial Plan for Italy wanted!!!	moonshiner	Voxalot Support	32	08-20-2006 10:26 PM

07-31-2007, 09:08 PM	#2
Rori Junior Member Join Date: Jul 2007 Posts: 13 Thanks: 2 Thanked 1 Times in 1 Posts	I think I had the same issue in the past. It seems your ATA didn't interpret correctly the messeges were removed. Unfortunately I have no solution as I removed this way of vm notification. In my country this feature is not used at all with PSTN lines so I don't miss the feature.

08-01-2007, 03:40 AM	#3
emoci Join Date: Jul 2007 Location: Toronto, Canada Posts: 1,422 Thanks: 123 Thanked 369 Times in 282 Posts	Make sure of two things: 1. You do not have Voicemail Message Indicator on (try and turn the option off on your device just for a moment, if younormally use the feature) 2. The other thing (I have had this happen to me on my PAP2), if I have played with call forwarding on my ATA this will happen. Make sure you add something like *xx to your dial plan, then pick up the phone and dial the codes to turn off any call forwarding options on the ATA Or, if you can control these setting directly from the web interface, set at least Call Forward All to No. (A quick way to see if it is Call Forwarding that's the problem, is to see if your phone rings when someone calls)