incoming calls to my voxalot number without sound

wycodreams · 08-07-2007, 06:28 PM

Hi, my incoming calls to my voxalot number 315409 dont have sound (outgoing and incoming voice), i try call me from my other account in voxalot (315407), but is the same, not sound, the call cut to 10 seconds. But if i call with sipbroker format (*010315409), the call is connect and have sound in both leghs. What i can do? Thank you for your reply

PD
In this account (315409) i can make outgoing calls, and work ok, my line have sound in both leghs (incoming and outgoing)

wycodreams · 08-07-2007, 07:56 PM

resolute problem. Thank you

oleras · 08-10-2007, 09:15 PM

Hi

Same problem here, no sound on incoming calls on my account 924066 ! - Yesterday it works fine with sound both ways. But today there is no sound in/out on incoming calls !

Outgoing calls work fine with sound both ways ! And i have not done any changes here...

Any ideas ?

oleras · 08-11-2007, 08:40 AM

Hi wycodreams

What was the solution to get your incoming call/sound to work again ?

As i write above i have exact the same problem, the phone rings normal, i answer, but there is no sound, and the connection broke after 10 seconds.

Outgoing calls works without problems. - And i'm very shure that the problem is on Voxalot's system because it works fine the days before, the problem started yesterday. - And i have 2 other Voip providers on the same router and phone (Grandstream GXP-2000) they both works fine, with sound in/out on incoming and outgoing calls...

I have fore the moment changed to another provider until Voxalot has fixed the problem.

wycodreams · 08-20-2007, 02:18 AM

Hi, i register my voxalot account in my ATA and mysipswitch. This is the problem. I delete my settings in mysipswitch and the problem is finish. Bye

voip2007 · 08-27-2007, 03:16 AM

Quote:

Originally Posted by oleras

Hi wycodreams

What was the solution to get your incoming call/sound to work again ?

As i write above i have exact the same problem, the phone rings normal, i answer, but there is no sound, and the connection broke after 10 seconds.

Outgoing calls works without problems. - And i'm very shure that the problem is on Voxalot's system because it works fine the days before, the problem started yesterday. - And i have 2 other Voip providers on the same router and phone (Grandstream GXP-2000) they both works fine, with sound in/out on incoming and outgoing calls...

I have fore the moment changed to another provider until Voxalot has fixed the problem.

Do you solve your problem? I have the same problem, yesterday it works fine. but today I can't receive the phone call. while no problem to call out. what's going on?

oleras · 08-27-2007, 09:08 AM

Quote:

Originally Posted by voip2007

Do you solve your problem? I have the same problem, yesterday it works fine. but today I can't receive the phone call. while no problem to call out. what's going on?

Hi

No ! - I still use anohter provider.

I'm shure that i cant' do anything about it, the problem must be related to Voxalot's system.

martin · 08-27-2007, 11:32 AM

Ole,

Where is the inbound call coming from?
.

voip2007 · 08-27-2007, 01:49 PM

Quote:

Originally Posted by martin

Ole,

Where is the inbound call coming from?
.

my dids are from DIDWW.since yeasterday, they are all out of function. Ring normal, but pick up the phone no sound. another side is also no sound. but I can call out with no problem. Martin, Do you know what is going on?

kurun · 08-27-2007, 02:10 PM

Have you checked if the DIDs are working correctly?

Yesterday, I needed a DID for testing and I used a DIDWW test number using the Midle East server and it was not working.
The test using the US server worked fine.
Just a thought ......

08-07-2007, 06:28 PM	#1
wycodreams Member Join Date: Nov 2006 Posts: 63 Thanks: 3 Thanked 9 Times in 3 Posts	incoming calls to my voxalot number without sound Hi, my incoming calls to my voxalot number 315409 dont have sound (outgoing and incoming voice), i try call me from my other account in voxalot (315407), but is the same, not sound, the call cut to 10 seconds. But if i call with sipbroker format (*010315409), the call is connect and have sound in both leghs. What i can do? Thank you for your reply PD In this account (315409) i can make outgoing calls, and work ok, my line have sound in both leghs (incoming and outgoing)

08-10-2007, 09:15 PM	#3
oleras Junior Member Join Date: Mar 2007 Location: Melby, Denmark Posts: 8 Thanks: 0 Thanked 0 Times in 0 Posts	Hi Same problem here, no sound on incoming calls on my account 924066 ! - Yesterday it works fine with sound both ways. But today there is no sound in/out on incoming calls ! Outgoing calls work fine with sound both ways ! And i have not done any changes here... Any ideas ? __________________ -- /Ole

08-11-2007, 08:40 AM	#4
oleras Junior Member Join Date: Mar 2007 Location: Melby, Denmark Posts: 8 Thanks: 0 Thanked 0 Times in 0 Posts	Hi wycodreams What was the solution to get your incoming call/sound to work again ? As i write above i have exact the same problem, the phone rings normal, i answer, but there is no sound, and the connection broke after 10 seconds. Outgoing calls works without problems. - And i'm very shure that the problem is on Voxalot's system because it works fine the days before, the problem started yesterday. - And i have 2 other Voip providers on the same router and phone (Grandstream GXP-2000) they both works fine, with sound in/out on incoming and outgoing calls... I have fore the moment changed to another provider until Voxalot has fixed the problem. __________________ -- /Ole

08-27-2007, 11:32 AM	#8
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	Ole, Where is the inbound call coming from? . __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

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08-07-2007, 07:56 PM	#2
wycodreams Member Join Date: Nov 2006 Posts: 63 Thanks: 3 Thanked 9 Times in 3 Posts	resolute problem. Thank you

08-20-2007, 02:18 AM	#5
wycodreams Member Join Date: Nov 2006 Posts: 63 Thanks: 3 Thanked 9 Times in 3 Posts	Hi, i register my voxalot account in my ATA and mysipswitch. This is the problem. I delete my settings in mysipswitch and the problem is finish. Bye

08-27-2007, 02:10 PM	#10
kurun Join Date: Sep 2006 Location: Toronto, Canada Posts: 568 Thanks: 70 Thanked 147 Times in 115 Posts	Have you checked if the DIDs are working correctly? Yesterday, I needed a DID for testing and I used a DIDWW test number using the Midle East server and it was not working. The test using the US server worked fine. Just a thought ......

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