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Voxalot Support Support for the Voxalot service. |
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01-06-2010, 05:55 PM | #1 |
Junior Member
Join Date: Feb 2009
Posts: 2
Thanks: 1 Thanked 0 Times in 0 Posts |
No incoming calls in voxalot number
Hello, I cannot receive calls in my voxalot number from other voxalot's users.
I can make calls correctly. I have changed proxy, but not working. |
01-09-2010, 02:35 AM | #2 |
Join Date: Apr 2006
Location: Vancouver, BC
Posts: 296
Thanks: 94 Thanked 53 Times in 27 Posts |
The community needs more data to help you.
Are you behind a router? Are you using an external SIP device like an ATA or an IP phone, or a softphone on your computer? Did you configure it to use STUN? etc. Here is a guide I wrote a while back that explains the settings you could use on a Linksys Sipura device. http://forum.voxalot.com/voxalot-gen...lkthrough.html If all else fails, hard reset the device (if applicable) and re-enter the settings. Last edited by ctylor; 01-09-2010 at 02:35 AM. Reason: forgot link |
01-09-2010, 11:43 PM | #3 |
Senior Member
Join Date: Jul 2007
Posts: 143
Thanks: 13 Thanked 20 Times in 19 Posts |
And additionally:
- do you see your SIP software or device registered? http://voxalot.com/action/deviceRegistrations - are you sure that other users are calling you in the right way? |
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