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07-07-2007, 05:53 PM | #1 |
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Join Date: Mar 2007
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Voipfone not registering
After being stung by SipGate when they blocked Voxalot, I decided to buy an incoming UK number from Voipfone.
I also have an incoming number from a Belgian provider, which works fine. The problem is, the Voipfone number isn't working and the Voxalot provider status page is stuck on "request sent". Voipfone don't block Voxalot, so I can't work out what is the problem - do any other voipfone customers with incoming number registrations have problems? My details: Username: xxxxxx Codecs: alaw;ulaw;g726;ilbc;g729;gsm Sip Proxy: sip.voipfone.co.uk SIP Port: 5060 Active: Yes SIP register: Yes Thanks in advance for your help, Ben |
07-07-2007, 09:05 PM | #2 | |
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Quote:
Short of Voipfone issuing a peering code for Voxalot I don't know what we can do. On the other hand outbound calls via unregistered Voipfone work well. I use it for my call forwarding. ataboy |
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07-07-2007, 11:12 PM | #3 |
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Judging by our registry, the voipfone appears to be down. Maybe someone else can confirm?
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07-08-2007, 08:21 AM | #4 |
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I have just re-registered Voipfone in Voxalot and it is currently showing as "Registered". Incoming calls to it are connecting OK. Could it (hopefully) have been a temporary blip?
ataboy |
07-08-2007, 08:31 AM | #5 | |
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Quote:
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
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07-08-2007, 11:31 AM | #6 |
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Looks like I spoke too soon Martin. It is now flagged as "Request Sent" again and inbounds are naturally failing.
ataboy |
07-08-2007, 11:00 PM | #7 |
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Yep, mine's down again now...sigh. Seems there is indeed some problem. Ben
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07-08-2007, 11:33 PM | #8 |
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I just found this on the Voipfone forums...
My Phone keeps un-registering (NR) Most is generic stuff, but I notice this section: "2. Another thing to check quickly is that registration expiry is set to 60 seconds; many phones are set at 3600 seconds as default." Could this be linked to the problem? Ben |
07-08-2007, 11:56 PM | #9 | |
Join Date: Feb 2006
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Quote:
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
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07-09-2007, 08:01 AM | #10 |
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Martin,
Understand what you say about server load... and thanks for your reply. Is there a way to verify from logs if this is indeed the case? If so, can you think of any workaround at all? Cheers, Ben |
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