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Voxalot Support Support for the Voxalot service. |
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01-24-2007, 05:41 PM | #1 |
Junior Member
Join Date: Jan 2007
Posts: 28
Thanks: 2 Thanked 2 Times in 2 Posts |
Calls not logged on Sipgate?
I have a couple of providers registered with Voxalot including Sipgate for incoming calls. My PAP2 is registered to the Voxalot account. All works fine but when I take inbound Sipgate calls via Voxalot the records don't show up in Sipgate. Does anyone know why this is and if there is a solution? If I register through other hosted providers or my own Asterisk server this doesn't happen.
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01-24-2007, 08:34 PM | #2 |
Join Date: Feb 2006
Posts: 2,930
Thanks: 528 Thanked 646 Times in 340 Posts |
IS the problem with just call records or the actual calls as well?
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Martin Please post support questions on the forum. Do not send PMs unless requested. |
01-24-2007, 10:21 PM | #3 |
Junior Member
Join Date: Jan 2007
Posts: 28
Thanks: 2 Thanked 2 Times in 2 Posts |
No, the calls work absolutely fine. I have even tried logging one port onto Sipgate directly and one port via Voxalot. Both phones ring at exactly the same time and I can answer either. But when I check Sipgate there are no records of any calls being recieved. As soon as I disable the account in Voxalot the call history works again. I have been using a variety of systems for a few years and never come across this.
I did fill in the questionaire to say give us your own CDR, at least that would solve the problem. Mark PS Very happy that voicemail can now be adjusted too! |
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