Voicemail "Login Incorrect"

ptruman · 09-30-2006, 06:42 PM

I sent myself a voicemail. I got a nice mail with the attached recorded message, but I can't login @ 500# - all I get is "Login Incorrect"

I've tried the default 9999, and 0000, and 1234

I've sent another message, and now have 2 - how can I get in?!

martin · 09-30-2006, 09:08 PM

This is usually a DTMF issue. Double check your DTMF settings and if in doubt try using RFC

ctylor · 10-02-2006, 01:20 AM

I find now, after the server change-over, that my Voice Mail password is not being accepted whereas it was working fine before. I believe my DTMF tones are being transmitted fine (my Sipura settings are set to Auto and DTMF Process AVT no and DTMF Process INFO yes) as this was verified by trial-and-error to be the best combination of DTMF settings I could find for Voxalot, Voxee and Gizmo Project.

Edit: It works again now. So ignore my bug report.

09-30-2006, 06:42 PM	#1
ptruman Member Join Date: Sep 2006 Posts: 94 Thanks: 1 Thanked 8 Times in 8 Posts	Voicemail "Login Incorrect" I sent myself a voicemail. I got a nice mail with the attached recorded message, but I can't login @ 500# - all I get is "Login Incorrect" I've tried the default 9999, and 0000, and 1234 I've sent another message, and now have 2 - how can I get in?!

09-30-2006, 09:08 PM	#2
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	This is usually a DTMF issue. Double check your DTMF settings and if in doubt try using RFC __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

10-02-2006, 01:20 AM	#3
ctylor Join Date: Apr 2006 Location: Vancouver, BC Posts: 296 Thanks: 94 Thanked 53 Times in 27 Posts	I find now, after the server change-over, that my Voice Mail password is not being accepted whereas it was working fine before. I believe my DTMF tones are being transmitted fine (my Sipura settings are set to Auto and DTMF Process AVT no and DTMF Process INFO yes) as this was verified by trial-and-error to be the best combination of DTMF settings I could find for Voxalot, Voxee and Gizmo Project. Edit: It works again now. So ignore my bug report. Last edited by ctylor; 10-02-2006 at 02:13 AM.

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