Dial Plan Problem

belchie · 03-24-2007, 12:49 PM

Somethings gone wrong with my dial plan. Can anyone please help.

Here's the plan: (everything is registered and active)

1 _0044207xxxxxxx ${EXTEN} sipgate
2 _00441. ${EXTEN} poivy
3 _00355. ${EXTEN} poivy
4 _00447. ${EXTEN} Pennytel
5 _2. ${EXTEN:1} Pennytel

1) Dialing out to a Sipgate DDI = nothing
2 & 3) Usual betamax problems so not concerned
4) Routing UK mobile numbers via Pennytel = "You have used all your credit" even though the account has credit
5) Manual routing via Pennytel = OK for landlines but for mobiles, I get the above message again.

I've checked both the Sipgate and Pennytel accounts and look the same as when they worked previously - nothing has changed.

Could it be my dialling plan or codec selection that's causing the problem?

I'm using a Grandstream Budgetone 100 with the following codecs selectd in the configuration menu: PCMA, PCMU, g729, g729-32, iLBC, g722, g723, g723.1

Ports 5004, 5060-5070 and 8000-35000 are forwarded to the phone.

Can anyone please help?

martin · 03-24-2007, 12:54 PM

You sure PennyTel use the 00 prefix for international dialing. As they are an Oz provider I would have thought they need a 0011 prefix?

belchie · 03-24-2007, 12:55 PM

Thanks for such a quick reply Martin.

I'll try your suggestion

scrag · 03-26-2007, 01:08 PM

PennyTel allow 00 as an international prefix.

I use that in my dial plan as it allows me to use VoipBuster and PennyTel if I wish to change providers quickly.

PennyTel changed this a few weeks ago.

Zarkov · 03-26-2007, 03:32 PM

this is what i have setup to dial sipgate ddi numbers
8 _XXXXXXX ${EXTEN} Sipgate

03-24-2007, 12:49 PM	#1
belchie Junior Member Join Date: Nov 2006 Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	Dial Plan Problem Somethings gone wrong with my dial plan. Can anyone please help. Here's the plan: (everything is registered and active) 1 _0044207xxxxxxx ${EXTEN} sipgate 2 _00441. ${EXTEN} poivy 3 _00355. ${EXTEN} poivy 4 _00447. ${EXTEN} Pennytel 5 _2. ${EXTEN:1} Pennytel 1) Dialing out to a Sipgate DDI = nothing 2 & 3) Usual betamax problems so not concerned 4) Routing UK mobile numbers via Pennytel = "You have used all your credit" even though the account has credit 5) Manual routing via Pennytel = OK for landlines but for mobiles, I get the above message again. I've checked both the Sipgate and Pennytel accounts and look the same as when they worked previously - nothing has changed. Could it be my dialling plan or codec selection that's causing the problem? I'm using a Grandstream Budgetone 100 with the following codecs selectd in the configuration menu: PCMA, PCMU, g729, g729-32, iLBC, g722, g723, g723.1 Ports 5004, 5060-5070 and 8000-35000 are forwarded to the phone. Can anyone please help?

03-24-2007, 12:54 PM	#2
martin Join Date: Feb 2006 Posts: 2,930 Thanks: 528 Thanked 646 Times in 340 Posts	You sure PennyTel use the 00 prefix for international dialing. As they are an Oz provider I would have thought they need a 0011 prefix? __________________ Martin Please post support questions on the forum. Do not send PMs unless requested.

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03-24-2007, 12:55 PM	#3
belchie Junior Member Join Date: Nov 2006 Posts: 7 Thanks: 0 Thanked 0 Times in 0 Posts	Thanks for such a quick reply Martin. I'll try your suggestion

03-26-2007, 01:08 PM	#4
scrag Member Join Date: Oct 2006 Posts: 51 Thanks: 0 Thanked 3 Times in 3 Posts	PennyTel allow 00 as an international prefix. I use that in my dial plan as it allows me to use VoipBuster and PennyTel if I wish to change providers quickly. PennyTel changed this a few weeks ago.

03-26-2007, 03:32 PM	#5
Zarkov Junior Member Join Date: Mar 2007 Posts: 23 Thanks: 3 Thanked 3 Times in 2 Posts	this is what i have setup to dial sipgate ddi numbers 8 _XXXXXXX ${EXTEN} Sipgate